Mercure Brisbane Spring Hill

Could easy walk to the city center. The room is really nice, but in the morning has the sound of construction. Gym has strong air conditioning, but the facilities are a bit old.

Stayed for 2 nights and the first night was unpleasant. Clogged sink and water overflow at the bottom. Requested a room change and hotel staff were polite and friendly about it. However lacking amenities. We forgot to bring our toothbrush but the hotel staff told us they do not provide it. It was already late at night (11pm) when we asked and shops were all closed and we couldn’t get any at last. We were quite surprised that a hotel wouldn’t have at least some spare toothbrush for guests who forgot to bring it.

Great location, clean room and nice view

The room was nice and clean. The adjacent car park is unfortunately very cramped and a pain to navigate.

Amazing service and such a convenient location, 5 minute walk from central train station. Really cool pool and gym. The only problems I had were not enough pillows on the bed, and the pillows we did have were very thin and didnt feel like pillows. The other problem was the parking lot, which was like a maze to get around. So easy to scratch your cars on the many pillars.

Picture looks good online until you arrive in your room and see the rest of what you don’t see online. Right outside the window was construction that started quite early in the morning. No note of this on booking nor compassion or compensation from staff for the interruption of sleep. Definitely won’t be back.

Excellent buffet breakfast, very close to the ponderous Roma Street Parklands great park! Food was really nice and the staff excellent!

The location of the hotel is great, the room was tidy, and the staff was friendly.

The staff were so friendly and helpful. The location was very central to my needs.