Gillian
4 Σεπτέμβριος 2022
This hotel needs to be shut down and fully refurbished. Stayed for one night and glad we weren’t staying for longer. The professional photos are a misrepresentation of what the hotel looks like.
It’s very outdated and from the outside the hotel looks unwelcoming. Inside, the halls are dark and filthy. The floors/carpets are trip hazards- they’re uneven, the carpets are threadbare, riding up in the middle and are stuck down at the ends with old bits of tape.
We booked two rooms with a “river view” - what we got was a view of the adjoining wall and trees!
Rooms are filthy, dark, grimy, outdated and dusty. The photos attached show how dark it is during the day! The table lamp cable was sticky and unclean. The curtains are yellow, bathroom tiles are cracked, the bath tap drips constantly and there’s mould. There’s a sign in the shower that says to use the bath mat - the mat is as yellow as the curtains! There’s thick peeling wallpaper, the fridge is mouldy and the windows don’t shut properly.
There was also a lot of security with body cams on in the hotel and the upper floor was constantly manned by them which made us feel very uncomfortable as to what the hotel might expect to happen.
This hotel is expensive for what it is and we regret ever stepping foot inside. What we booked and what we got/paid for are two complete opposites. We left as soon as we could in the morning and won’t be returning. I’ll think twice before booking Accor/Mercure accommodation in the future.
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