Επισκέπτης Χρήστης
6 Οκτώβριος 2023
It's with a degree of sadness that I have to say that we were quite disappointed with our stay at this establishment and we won't be going back. We have stayed on numerous Greek Islands and stayed at numerous Greek hotels, apartments and studios over the years. We love Greece and we know what to expect. We know that Greek 3, 4, or 5 star ratings might not always match up with standard expectations of 3, 4 or 5 star ratings but this particular establishment is vastly over-rated, both by the establishment and by Jet2. We went with Jet2 on a package holiday and we felt on arrival that the photographs and the information on the Jet2 web site relating to this establishment were very misleading. These are not 'Luxury' studios or apartments by any stretch of the imagination ( or, at least, ours wasn't.. !! ) We were 'self-catering'.. The apartment offered a toaster and a toasted sandwich-maker. We were expecting a small 'Baby Belling' style cooker.. two hot plates with a small oven.. as we had used in many other apartments and studios.. We asked for a cooker at reception, thinking one may have been removed for repair/replacement. Again, our expectations were a little optimistic.. we were left a single hot plate ( at the expense of the toasted sandwich maker.. which was removed from the apartment.) So, as even Jamie Oliver would have struggled to make a one pan wonder on what was barely a camping hot plate, we decided to try the food at the bar. The bar, we found out, stops serving food at 17.00. Barely lunchtime by Greek standards.. so you are left with very limited options if you actually want to 'self-cater' .. Fortunately there are a number of Tavernas and restaurants in Stalis and nearby Malia who offer a delivery option. The swimming pool is very small and the limited supply of sun beds are all very close together and 'sardined' in around the pool. Hotel rules clearly state that sunbeds shouldn't be 'reserved' by putting towels out on them but in reality this happened every day.. a family of 4 adults managed to 'reserve' up to 8 beds for themselves at one point .. who knew that books, extra towels, water bottles etc actually need a sunbed all to themselves.. !! As is often the case these 'reserved beds' spent more time unoccupied than they did with their 'owners' in situ leaving very few 'beds' available for the other guests at the establishment who might have occasionally liked to enjoy some quiet time around the pool.. Nothing was said by the staff about this ignorant and selfish practice and having read other reviews from busier periods it would appear that this behaviour is allowed to occur on a daily basis. The glass panel between the large pool and the children's pool was filthy and needed a good clean. Our room was huge.. with very little in it.. a comfy chair would have been welcome. The shower cubicle in the bathroom was tiny, suitable only for those with advanced yoga experience or 'double-joints'.. and the drain overflowed onto the
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