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Δημοσίευση29 Μάρ. 2025|Comfort Room, Non Smoking (19: 00~ 19: 30)
Ng K SThis time I came to Tokyo mainly to see the cherry blossoms, and I also went to Hakone to soak in the hot springs. I saw good reviews of this hot spring hotel on the Internet, so I tried it myself. You can make an appointment for a private bath through email, and the reservation for pick-up service is also responded quickly. The staff service is very friendly. As for the hot spring, there is a private bath in the room, which is very suitable for people who want privacy. The food quality is good. Overall, it is a high-quality hot spring hotel.
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Τιμή ανά διανυκτέρευση από:4.341 HKD
Δημοσίευση9 Ιούν. 2025|Japanese-Style Deluxe Room
ANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Τιμή ανά διανυκτέρευση από:2.664 HKD
Δημοσίευση13 Μάρ. 2026
trip.usersan
This time, I stayed here with my partner.
The room was spacious and comfortable, and the food was delicious. The hot springs were very relaxing, and although the open-air bath was a little small, it was nice to be able to enjoy the view while soaking.
The hotel has many services to enjoy during your stay, such as table tennis and a karaoke room (for a fee), and they also rent out board games and Othello.
However, I was disappointed that the staff at the front desk seemed a little cold when I asked to rent a board game. Other than that, it was a very satisfying stay.
They also offer a bus shuttle service, and I think it's great to be able to enjoy delicious food and hot springs at this price. I would like to stay here again if I have the opportunity.
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Τιμή ανά διανυκτέρευση από:1.133 HKD
Δημοσίευση1 Μάρ. 2026
Laizixiaweiyideguoren
I took a video showing the private onsen room in one continuous shot, and the hot spring water runs 24/7, so you can always enjoy a soak whenever you want. The room is really spacious, with a large living room, a smaller lounge area, a pantry, and even a double vanity in the bathroom, plus a separate vanity room. When booked in advance for two people, including breakfast and dinner, it ranges from 2500-3200 per night. I hope Trip.com adds more package options, as the hotel actually offers upgraded dining experiences too. I also had a massage at the hotel; with the favorable Japanese exchange rate, the price was quite reasonable in RMB, and the technique was very comfortable.
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Τιμή ανά διανυκτέρευση από:787 HKD
Δημοσίευση30 Ιούν. 2025
Grigorii Ryzhkov
I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains.
Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad.
The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!
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Τιμή ανά διανυκτέρευση από:1.670 HKD
Δημοσίευση13 Νοέμ. 2025
Guest User
This is one of the best places I stayed! Thank you very much!
The hotel is located a little bit far from the train station and I think this is the only downside (and I didn't suffer from it).
The price is expensive, but it is worth it because 2 meals are included, and they have great service.
The staff is from Nepal so if someone comes here and expects Japanese, they may be disappointed by that. But in fact, this is way better as they don't have those strict Japanese traditions and are more flexible for guests. The atmosphere and hospitality make you feel like you are at home. There are 2 buildings and I was in the second building that has a big onsen. The names of guests are written on a board, so you get a feeling they were waiting for you.
I was checking in a few minutes after check-in hours (18:06 or so), so I was nervous. Fortunately, I didn't have any problems with that. Also, I didn't expect any meal for dinner because of my previous bad experience with the Japanese staff. And then I was surprised when the owner said that the dinner time starts at 6 PM! So I had the meal after 30 minutes. This is really convenient for tourists because you can see Hakone and come to the hotel on the last train from Gora station (that's what I did) and then you will have a great dinner! After I finished the meal, they gave me a dessert! Overall, it felt like a regal banquet. I really like it!
After that it was already dark, so I walked around the hotel and took pictures. It looks nice and comfortable. Then I needed a rest before the public bath.
The owner said I can use onsen any time I want, it is 24 hours open. I didn't check that though I used it 10-11 PM. There are 2 pools with serum and some minerals from the volcano. The pool inside is hotter and more comfortable. The pool outside is almost body temperature. Actually the water from the spring is hotter, but the water temperature in the pool decreased. There were private baths, but I was tired and didn't go to check them. After you finish bathing, you can drink cool water from the cooler near the entrance.
The breakfast that was included in my plan and the staff again pleased me with that. I like the variety and quality of the food.
After checking-out I had a free transfer to the train station.
So, I had a wonderful experience with this hotel, and it is one of the reasons I want to visit Hakone again. Thank you very much!!!
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Τιμή ανά διανυκτέρευση από:1.495 HKD
Δημοσίευση27 Μάρ. 2025|Twin Room
Guest UserA nice hotel that is a little distant from the nearest restaurants, shops and attractions. There’s a shuttle bus to the local railway station, which is useful but it stops at 6:00pm so after that you have to walk. It’s not too far but it is very steep.
Our room was in need of refurbishment, with a stained carpet and tired fittings. That said it had everything we needed.
The onsen was a welcome facility which was very enjoyable. The ‘free-flow’ beverages from 18:00-20:00 was also a nice touch but we weren’t made aware of it and it would have passed us by if we hadn’t heard it being offered to other guests.
Dinner was very nice but a little odd, in the sense that there was no choice and was French cuisine; it was also quite expensive. Breakfast was average with undercooked bacon, good eggs, a nice yoghurt/compote combination but no preserves to have with the (one small) croissant. Service was very good.
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Τιμή ανά διανυκτέρευση από:682 HKD
Δημοσίευση21 Ιούν. 2024
Guest User
Such a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!
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Τιμή ανά διανυκτέρευση από:864 HKD
Δημοσίευση23 Αύγ. 2025
Qinming
Really enjoyed my stay at Root Hakone. I reached a little late (around 7:30-8pm) and the walk to the hostel was a little dark (roads on Hakone aren’t that well-lit at night due to it being a forested area). So recommend to reach earlier if you’re not that comfortable with walking in the dark alone!
The accommodations were comfortable, single futon bed with lockable room doors, separated by a divider. Was initially expecting just a cubbie with a curtain so this was a pleasant surprise. There’s also a direct bus nearby to Togendai Station if you’re keen to take the sightseeing cruise and ropeway.
The drinks made by the staff were also wonderful, enjoyed a cassis soda, cassis oolong and fuzzy navel at a great price. The management also gave a guide of nearby recommended places to travellers too (had the best coffee at Amaze Coffee, recommendation of the staff)! Overall would come back to stay again if I’m ever back in Hakone.
A downside is perhaps the lack of availability of food options at night and no near konbini so be sure to grab some supplies at the station prior to heading over.
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Τιμή ανά διανυκτέρευση από:173 HKD
Δημοσίευση10 Δεκ. 2025|Japanese Western-Style Room-Non-Smoking
MarinaYaThere are pros and cons to staying here!
Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service.
Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty.
We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes.
Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel.
Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.
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Τιμή ανά διανυκτέρευση από:173 HKD