The Paxton Vacances (Qionghai Wan Boyue Dujia Jiudian) is a holiday resort located by the Qionghai Lake and Lushan Mountain in Hainan Township, Xichang. Rooms here are fitted with complete modern amenities and offer sea or mountain views.Diners can enjoy Sichuan and Cantonese cuisines in the Chinese restaurant or enjoy Thai and Vietnamese cuisines in the second restaurant.When it comes to business, the hotel offers four meeting rooms that can accommodate groups from 18 to 200 people.Leisure travelers can enjoy a dip in the outdoor pool or let off some steam at the spa.
"I searched for resort hotels in Xichang on Ctrip, and it came down to a choice between the top two, so I picked this one. The hotel's location is a bit out of the way; if you don't have a car, you'll mostly rely on taxis. They do have fast and slow chargers, which is great for electric car owners! It's right next to Yinlin Beach, and you can reach Qionghai Lake by walking through the hotel lobby. The rooms and cleanliness are good, but the soundproofing is poor!
I brought my family this time and booked three rooms for two nights. On the last day, my elderly parents were too tired, so we requested a late checkout until 2 PM, which the front desk agreed to. Many thanks for that!
As a relatively expensive resort hotel, I do have a few suggestions. The front desk staff are excellent, but their uniforms are quite old and should be replaced – it detracts from the hotel's image!
There's no bellhop service, which is very inconvenient for guests with a lot of luggage or those with mobility issues! There are only two or three staff members that guests typically interact with, so certain services should not be skimped on! The dust on the front desk counter and computer screens was so thick you could write in it. The cleaning staff could take some time to address this, as it's an area guests see. Another unacceptable point is that all the seating in the public areas outside the lobby requires a fee. They should at least offer it for free to in-house guests! After all, it's a resort hotel, not a budget hotel, and it made my elderly parents feel they could only rest in their rooms.
Due to the hotel's somewhat remote location, food delivery usually takes over an hour. The hotel does have a Chinese restaurant, a Western restaurant, and a barbecue bar, which is convenient, though a bit pricey, as expected. I'd recommend eating out before returning to the hotel to rest!
The hotel breakfast is average, possibly because there aren't many guests on weekdays. I wonder how it will be during the upcoming long holiday."