Broom Hall Inn

well where do i begin ..the start is always good .. so from the moment we set foot into this amazing place we was greeted with a friendly face from one of the staff members young lady with glasses such a friendly young lady she helped us by quickly finding a assume the manager or team manager at that time. he was lovely mature gentleman who helped us to our room very polite friendly . nothing was too much trouble. the place was warm inviting good vibe . decore was clean and lovely. the room was fully catered for . clean and so warm and comfy. we booked the king room with en suite with a massive bath . we booked a meal that evening and again the service was friendly and the staff was happy in there work even on a busy bank holiday nothing was any trouble at all. i would recommend this hands down . would come back again for sure . the breakfast was lovely the staff member a youngish chap was on he was polite .

We wanted to visit Stratford and didn’t want to be in the centre but above all were looking to support a ‘non chain’ quality hotel. Deciding on the Broom Hall Inn was a good decision as we were greeted by friendly and efficient staff plus the bonus of an excellent restaurant - definitely best to book in advance! Quality food well cooked and nicely presented by friendly servers - really good and well priced. It is a very old building which has been modernised without losing any of the character - exposed beams in the bedrooms add character. Clearly a lot of thought has gone into making the Inn a very enjoyable place to stay and every staff member we interacted with was helpful and friendly - highly recommended!

Went for a family carvery. Very slow service. Roast potatoes rock hard, we did tell 2 people and had no apology or offered replacement.unfortunately took ages to get the dessert menu. Waited over half an hour for desserts to come out, we ended up cancelling the desserts, and left

Worst meal I had ever had! Mold was on the bread as in the photo I nearly ate! the manager was rude on the phone (as it was a takeaway) and we went back tried telling us it was charcoal off the grill not to sure how color you can get but it was blue compared to the grilled side that was done only

The tastiest steak I've tasted, plus it was cooked to perfection. Highly recommend. They managed to squeeze me in on both nights as I was travelling solo. The waiter was very attentive on both nights. I would recommend booking a table as it was very busy, even on a Monday and Tuesday. Lovely place and lovely setting.

Went for a meal last night for a friends birthday. The pub was busy as its Cheltenham week. Reserved a table and maybe got the last table. The staff are very attentive and quick to take your order. The meals came out quick and nice and hot and I had the Teriyaki sizzling steak which was very very nice. Could not fault the meal or the service in the Broom hall at all

Very clean and comfortable with generally very generous food portions of a good standard but some shortcomings at breakfast eg toast but no jam or marmalade offered, only 1cup of coffee offered , butter portion small . Otherwise very good value.

My family and I had a meal here, my father is disabled and in a wheelchair, Parking is fine with disabled parking at the front and wide doors to get the wheelchair through. My father wanted the toilet, so we asked at the bar where the disabled toilets are, they said that they did not have one you have to use the normal ones. so my husband took my father, it was a struggle to get the wheelchair into the toilets as there was not enough room, a man was already in there and could not get out as the wheelchair was taking up what room there was . You could not get the wheelchair in the cubicle, so my husband had to lift him out of the wheelchair and try and walk him into the cubicle, there was no grab rail in the toilet either, so my father had to hold on to the toilet roll holder and just hope it did not break it was so dangerous and hazardous, I did type an e-mail to Broom Hall Inn on the e-mail provided on the website explaining the situation just so they get some feedback on how unsuitable it is for disabled people, but no one has had the decency to reply or acknowledge the e-mail, this was Two weeks ago now, its ashame as the food and service is fine, but will not be returning for this reason.

Lovely room, comfortable bed, should look at refillable toiletries instead of single usage plastic! Would have been nice to have cereals and juice out to help ourselves at breakfast.