Jeffrey
25 Σεπτέμβριος 2023
Strathcarron Hotel 16/18 Sept
Booked for location Breakfast unnecessary. Very disappointed with Room 3. Poor lighting in room and bathroom. Tiny bathroom suitable for one person at a time and unheated. Both blinds were stained. Room decoration very tired. On arrival there were 3 teabags in our room. On second night I went to the bar and asked for more teabags and milk. I was met with “Oh did you use them all last night?” “We don’t do housekeeping”. He would arrange for some to be brought to room 3. I said “oh, ok, thank you”and as I walked away he called out to my back “You’re welcome” . As the 2 men at the bar immediately laughed I assumed he made some gesture. We were given 12 teabags, milk, and two biscuits. Can only assume room stock was not checked prior to our arrival at the property. In reality it was a very high price for what a basic tired room only venue. A fee of £80 per night would be more appropriate and inline with Room 3. We had to ask for heating to be turned on as it was cold in our room. Second night, heating was already turned on. Wi-Fi in room 3 did not exist, thank goodness it was “free”.
Website clearly states twice that they provide Daily Housekeeping but in actuality, they don’t as we found on returning to our room after our day out. Our bed was unmade and teabags and milk were not replenished.
Whatever we asked for was provided. A socket was standing away from the wall. Refund required for miss selling. Awful room.
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