The Reef Hotel and Residences

The place is very clean,I realy love the ambiance and our room is in thr front of the beach.

The location is nice :)

This hotel clearly needs complete overhaul. -The towels were very old and didnt look clean for me to use it -They only provide you with 1 keycard so when you take the keycard and go out of your room, you can't leave the a/c running when going out -The a/c and tv remote were not working. I had to turn off the a/c from the main breaker to turn it off since you cant even adjust the settings -Flooring discoloration can be seen due to old age -very understaffed: i only saw 1 maintenance employee during our whole stay -event outside went on til 12am and it was a very loud for us to sleep The only positive thing I noticed was the beautiful location of the hotel. Other than that, i would recommend staying on it.

No pool and breakfast. Room is a little dark as well. But besides that, our stay was all good.

The place looks great from the outside, but the room we stayed in are quite tiny

Early check-in is allowed. Unfortunately that's the only good thing I could say about Reef Hotel. The hotel is not properly maintained. Paint on the room walls were chipping. Towels are clean, but the color has turned from white to gray. The most frustrating thing here is the poor WiFi signal in the room. Had to use the cellphone data throughout our stay. With a lot of hotels in Subic, i thing I'll check out other places next time.

I like the location 7 eleven in the building, but poor a/c location not facing the bed

The hotel is runned down. There were no elevators to begin with. The initial room that we had was a mediocre. They gave us a room that was not supposed to be rented out, drain was clogged, missing toilet seat, showers did not have sliding doors so expect the entire bathroom to get soaking wet, towels we’re dirty white, cabinets have rails so you could barely put stuffs in it since it will fall through the gaps, doorbells and dnd service not working so expect someone to knock on your door each morning, one key policy per room so next time you leave your room you need to ask the front desk for assistance each time to have someone open the door for you. Because if you take your key out, the AC and lights will shut off. And guess what, you’re in the Philippines! You know how hot it is so you would rather leave the key and call someone than take they key with you. Weird! I’ve never experienced a hotel like this before. I cannot recommend this place to any of my family and friends. We are very disappointed. On the email, I have explained who will be staying in the rooms with me, I booked two rooms and they had my parents stay in the 2 single beds and they put me and my daughter to the king bed which I found it really annoying!

I've now stayed at the Reef 3x and have already booked my 4th stay. Five reasons why I like it and 2 suggestions for improvement: Likes 1.It's located on Waterfront Road which is a much livelier and more pleasant area than Dewey Ave where I used to stay in Mango Valley 2.While there are very few staff (vs most other Subic hotels with too many staff but most without a clue what to do), they are efficient, pleasant and know what they're doing 3.If you book at the hotel, it's a mere P2300 for a park facing room. That's less expensive than booking online and less expensive than any other decently-rated hotel in the area 4.Room as fridge and it gets cold quickly (some of fridges at Mango Valley takes hours to get cool) 5.Lots of natural light in the rooms and in the entire hotel Potential improvements: 1.Rooms have the card system where power goes off when card out of slot. This means after 10 hrs of cycling, I come back to a warm room vs being able to leave a/c on at low level while I'm gone 2.Rooms starting to look rather worn. Some fresh paint wouldn't go amiss. This has been a great budget choice for me when all I need is a place to crash overnight when I'm cycling for two days.