Verified traveler
21 Οκτώβριος 2023
We arrived at 5pm and had to wait to be greeted by the one front desk attendant. Then we got checked in with ease. We went up to our room with our keys just to find out we had been given keys to a room which was already occupied. There was trash and towels everywhere. We went downstairs to get a new room and had to wait a lot longer for the attendant to come back this time. When she finally did come back we were met with concern from the attendant, but she seemed to not fully believe us. She gave us a new room, but was not offering any way to make up for the mix up. We were not pleased with our experience.
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