JW Marriott Hotel Surabaya

The room we had was spacious and clean for the most part (tiny cleaning issue that was sorted immediately). The pool area is beautiful, could do with more umbrellas. Breakfast was a little on the disappointing end with the exception of the amazing Deny. I had my first taste of Kunyit asam because Deny insisted😋😋😋😋😋refreshing!!!!!!! Service from the general staff is excellent.

Great and Cosy room, great buffet breakfast too

Lokasi hotel dan keramahtamahan sangat baik, dan all the breakfast menus are amazing and superb. The only thing when I book for three member of family, the staff may forget to provide three towels and all the bath room items and the bottle water, pillow should also for three. I felt that I need to contact the house keeping staff over and over.

The hotel is very nice. It is located in the downtown of Surabaya. Security measures and hotel service also wonderful!

Nice stay,,bs jalan kaki ke TP deket bgt..fasilitas oke.. kids clubnya lucu

One of the nicer hotel in surabaya. Located in the central business district, there is a big mall nearby and places to hangout.

A very good place to stay

the hotel is clean the staff are friendly, not much different from the pre-pandemic period. Breakfast food menu is very varied as usual. very impressive.

Clean, high end, not quite comparable to Jw marriott in other countries but still for the price a very good stay. Breakfast included in a nice restaurant buffet, local indonesian food (rice, noodles, soups) and some western, some dimsum and sushi. Bakery area with lots of different donuts pancakes fresh and waffles. Rooms were large with large bathrooms and good view