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I was very impressed with the excellent service. I ordered a cocktail and they brought it right to me on the beach, which was really lovely. I also loved the cozy atmosphere; it felt so warm and perfect for a relaxing getaway. It was quite peaceful too. I really enjoyed it!

Step right out to the terrace and into the pool, plus there's a spa for massages – the serene environment is perfect for a getaway. The hotel is right by the beach. The breakfast selection isn't huge, but the food is good. However, the location is a bit far from the city center, so it's best suited for those traveling by car.

The hotel is beautiful and very clean, and the room is spacious. I got a room on the first floor, so I could hear people swimming early in the morning and staff chatting. Other than that, everything else was good. The breakfast was delicious.

Dear Vala Hua Hin Management Team, On April 19, 2026, my family and I were planning a trip to Bangkok. Along the way, we were browsing various accommodations and stumbled upon Vala Hua Hin - Nu Chapter Hotels. The photos and reviews were so stunning that we immediately booked two rooms. However, shortly after booking, I realized I had made an oversight. I had accidentally reserved standard garden view rooms without breakfast, whereas my true intention was to book rooms with a 45-degree pool and sea view, with breakfast included. I immediately called the hotel to inquire about promotions and upgrade options, and I had the absolute pleasure of speaking with Khun Prim at the Front Desk. She answered the phone with such a warm and lovely voice. She listened attentively to my situation and provided excellent, detailed advice. She clearly painted a picture of the available upgrade packages and seamlessly helped me process the additional payment to secure exactly what I wanted. Before hanging up, she kindly wished us a safe journey and mentioned she was looking forward to welcoming us. The hospitality was exceptional from the moment we arrived. The bellman gave us a warm welcome, and as my family sat in the lounge area waiting, the staff graciously served us refreshing drinks. Khun Prim immediately recognized us and thoughtfully came over to facilitate an in-seat check-in at our table to make things as convenient as possible. After thoroughly explaining the resort's details, Khun Prim personally escorted my family and me to our rooms, 316 and 317. Along the way, she continued to provide helpful information about our stay. Her outstanding situational awareness truly shined when she noticed we had a child with us and proactively recommended the Kids Club. The rooms themselves were absolutely beautiful. By the time we entered, the bellman had already delivered our luggage and arranged everything perfectly. Our stay was so flawless and relaxing that I genuinely did not want to leave the resort. When it was time to check out on April 20, 2026, we were greeted by Khun Prim once again, sporting the same radiant smile she had when we arrived. The entire team, from the front desk to the bellmen, made our departure just as warm as our arrival. I am incredibly impressed by the level of care and professionalism at your hotel, particularly from Khun Prim. The remarkably high standard of service we experienced throughout our entire stay truly reflects your prestigious status as a member of @smallluxuryhotels. Because of this wonderful experience, I can confidently say that my family and I will absolutely be returning to stay with you again in the near future. Warm regards, Tony Adisak Jeerawong

Great location, amazing staff, and the 24-hour stay policy is truly a standout feature. It shows that the hotel genuinely cares about its guests and their convenience. This thoughtful approach made my stay much more enjoyable and stress-free. Highly recommended, and I would definitely stay here again

“Don’t judge the book by its cover.” This quote can explain everything here at the hotel in a GREEN FLAG alert! :) First look might be obsolete of non-modern. Gradually was fascinated by overall experiences: wide room with great durability and well-prepared amenities. Breakfast buffet line was MVP! Pinned this place for possible next trips for sure!

This Chinese New Year marked our second visit to Hua Hin, and we chose this hotel again. The staff are really friendly, and the slogan at the hotel's breakfast restaurant is quite amusing, haha! The swimming pool is huge, we even compared it to the Marriott's – same size. The Marriott is in the city center but much more expensive, so it's really up to your budget. This time, we even spotted a lizard at the hotel, which shows how great the ecosystem is. If we come back to Hua Hin, we'll definitely consider the Sheraton again.

The hotel had a very modern design, was spotlessly clean, and made for a comfortable stay. I enjoyed the view of the coastline from the pool. The breakfast buffet had a wide variety of options, allowing me to relax and unwind.

This is our favorite place to go to with our kids in Hua Hin, we've always had a pretty good experiene regardless of the room we'are booking. The staff is well trained to pay attention to your needs and are motivated and friendly. The Kids always love playing on the inflatable bouncing islands though some years they are better maintained than others. Regardless the kids large water fountain/bubble is always popular and not too hot in the afternoon as it's in shade of trees and building. Food prices are a little high within the hotel. The breakfast is very nice and offers a great variety for all. However, with 2 kids that don't really eat too much it's not something we opt for anymore in our later visits and instead seek breakfast options outside. There is a pretty nice fish&stay that offers great breakfast options nearby. Location is a little off the path so it's better if you have your own transportation if you don't want to be stuck with hotel options only.

Spacious hotel with lots of space/area for choosing to spend time with family. Overall atmosphere/furniture is pretty old but still functional. The triple room (3 beds) is so huge with sofas and balcony too!