Επισκέπτης Χρήστης
15 Οκτώβριος 2021
I arrived late and although the hotel stated they had valet parking, we were left to find our own parking. We were not encouraged to park in the hotels parking area due to homelessness surrounding the area. We were tired after a very long drive and the search for parking added to a stressful day. The hotel posted that masks were required and yet when we walked in almost none of the guests were wearing masks. Our suite was nice but there were no indications that it was COVID clean, other Marriott hotels we have stayed at since Covid have made you feel safe. When I checked out the next Fay, the woman at the front never even bothered to ask me about my stay or say something that would make me want to return. That is why I give them a 3. I’m in Syracuse often but I would rather stay somewhere else that might be a tad less lavished but better customer service.
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