Grand Victoria Hotel

I have such a great stay, this is the only hotel that helps you in carrying luagage compare to all others. Start from entering the hotel, the staff have already welcome you with smile even bow to welcome you. Really have a great stay here. If the hotel have more choice on breakfast that will give an extra point to them. Well done.

Excellent service, modern rooms and close to the MRT and Miramar Ferris wheel.

The breakfast is excellent. Staff were attentive. Very happy with the stay.

Merging modern chic with traditional elegance, the hotel is a spectacle to behold. With a beautiful Victorian garden immediately to the left of the entrance, a rooftop garden and swimming pool, and other instagram-worthy spots scattered through the hotel, our stay there was like a scavenger hunt for the picture that will get the most “likes”. Vainness aside, the service is most excellent. The concierge kindly answered all our questions about airport shuttle and local breakfast joints, and was very helpful in general. The room itself was clean and spacious, and every thing you can ask for. Heck, the toilet seat was automated to greet us by opening its cover upon entry in the bathroom! The location, only 5 mins away from the train station and standing right next to the Miramar Entertainment Park, is also unbeatable. Everything that we need can be accessed right at our doorstep. The stay was so pleasant that we didn’t want to leave!

Zac is the manager of various departments at this hotel. He’s so good and attentive to details and keen to serve that I decided to book again and become the hotel long term customer. His service is as good as Mandarin Oriental HK so you can imagine how he has outperformed his service. Other front desk staff are friendly to help. Room is very clean and heard it was renovated a while ago. Cleaning ladies do a good job too. It’s a hotel focusing on sustainability. The only problem is some hotel guests are noisy and kids jumping up and down in early morning. But that’s just minor problem.

You overall ok. The cleanliness of the bathroom needs to be improved as I still find hair in the bathtub.. The receptionists needs training, as they chit chat about personal matters very loudly even when clients walk past. Room service was efficient , thumbs up! I will consider whether to boost gain after the renovation is completed.

Good location

Nice travel

good good...first time here but i will be back in future....