Kempinski Hotel Taiyuan

The room cleaning service was excellent My room had a large window, so I thought it would be cold, but it wasn't cold because of the warm heating in the hotel Also, I really liked the blackout curtain, which covers the light well in the morning👍🏻 The hotel front desk staff had a good attitude! They also had excellent basic service, such as lifting up your luggage! If there is only one thing that is regrettable, no one can speak English. The difficulty of communicating was too much. It would be better if even the front desk staff could speak English😊 Everything else was good! I want to visit again next time🩷

Nice hotel in a nice area. Inside the room it’s silent and good to sleep. The Rooms could get a bit renovation, but it’s still good quality.

Very nice. AC didn‘t really work and the room was quite hot - but all in all very good hotel.

Nice room and services,great location,strongly recommend

the hotel is excellent.

I was sadly just there for one night, but if I return to Taiyuan I would want to spend at least two nights there. My room was spacious and the mini bar was stocked with some fresh pastries free of charge. The hotel has a shopping center behind it and is next to a metro station and several other malls. I was lucky enough to be upgraded to breakfast in the executive lounge on the 28th floor, and the food was very satisfying

Receptionist Nice nice

感謝劉楚 anneliu，座標太原凱賓斯基酒店。 我和先生住在這裏的第四天 早餐 意外驚喜 我和先生早晨都會帶着自己茶葉 借用餐廳的杯子泡兩杯茶 一來是灌在隨身攜帶的杯子裏 二來也是清晨的茶飲 每次都非常不方便 一杯一杯沖泡 熱水是需要在打咖啡機的邊上續杯 至少在我入住的前三天裏是這樣的。如此反覆每日都需要接水十幾次。今天劉楚小姐姐特別特別貼心 主動為我們找來水壺 便於我們方便泡茶 至少今天早晨不用再跑十幾次就可以喝到自己沖泡的茶水 非常感謝她的周到善良和職業。因為她的這一點點善意協助 我們未來還願意選擇貴店住宿。 人美心善是服務業的底色更是貴店的名片，希望可以發揚光大持續保持。

非常滿意的一次入住，地理位置非常方便，有地鐵直達鐘樓街，去萬象城，植物園打車都不遠，離高鐵站也很近，酒店服務很好！工作人員熱情洋溢，總是微笑着看着有啥需要幫忙的第一時間到，非常感謝攜程客服小姐姐，和酒店工作人員甯越，帶孩子出門多有不便，但是真的幫很多忙。