Fairmont Taghazout Bay

Au top j’ai rien à dire magnifique hôte et service

Reception catastrophique Personnel désagréable et incompétent Aucun service Tous les clients se plaignaient en permanence sur la lenteur du service Hôtel à éviter Très très loin de la réputation et du niveau de service des autres hôtels du Maroc Il doit probablement être encore en rodage

A lovely hotel with great facilities set on an amazing beach. It has 4 excellent restaurants and all the staff are really helpful and very friendly. However it the little things that disappoint. The housekeeping is a little random, sometimes they turn down, sometimes they don’t. They forget to clean various parts of the room. They provide fruit daily but no mechanism to cut it. They overload with water bottles but no glasses. The gym has loads on techno equipment but nothing to wipe down after use. There’s a lovely beach path if you like to walk but apart from other hotels, nothing else in the area (unless you’re a surfer) The pools and beach deck are great with loads of very comfortable sun beds, but hard to get service. Finally the room lighting is perplexing. Our room had 2 bathrooms, when you turn the lights on in the 2nd, it turns on the lights in the cupboards. In eight days we never managed to master just having the reading lights at bedtime. Every night was a disco, trying to adjust the lighting. Overall a pleasant stay and the small issues could be easily addressed (apart from the lighting)

We had the best experience ever. The staff was brilliant, very polite top standards from everyone. We really had a wonderful stay the hotel is exquisite, very clean. We had no trouble at all definitely will recommend booking into fairmount tagazout.

We first went to this resort in August 2022. At that time, we were blown away by the amazing service, amenities, and overall experience. I wish I would’ve made a review at that time. The general manager made an effort to greet us and made us feel like true vips even though we really weren’t haha. Top notch service! Had I made a review, it would’ve been a five star plus. We have stayed at many fairmont and have accor diamond status but this resort is up there with our favorites. We loved the resort so much that we had to come back. It’s not the easiest trip for us as we are from Canada, but it is well worth the journey. That being said, please don’t let the distance discourage you as it really is only one connection from many cities in Europe. We flew direct from Calgary to Barcelona stayed there for five days and then took the flight over to Agadir. We were picked up at the airport by our lovely driver, Youssef. He was professional and friendly. The traffic in Agadir can be somewhat erratic, but Youssef was very safe and made us feel secure. If you get a driver ask for Youssef 10/10 recommend. When we arrived at the resort, we were greeted by a lovely team who met us with welcome drinks and cool towels. They right away made us feel like we were at home. We had booked a one bedroom ocean view suite but they upgraded us to a spectacular two bedroom suite that overlooked the resort/ocean. We never expected this upgrade, but what a treat. We are so thankful! The room was meticulous and everything we could have wanted was there. Housekeeping and room service were very attentive and responded quickly to any request that we had. Every staff member greeted us with a warm smile. The beach and facilities are top-notch. We never had any issues getting any beach chairs. The beach attendants were very attentive and always made sure that we had enough shade from the sun. They were constantly adjusting our umbrella and ensuring we had enough towels. One service that we particularly enjoyed was the glasses cleaning service. Every morning, a lovely young man would come down and offer to clean our glasses at the beach. He even cleaned our young daughter’s sunglasses and they have never been cleaner. I wish I would’ve got his name and I wish I would’ve gotten the names of the beach staff as they were all incredible and deserve recognition. As for dining, the food is incredible. The breakfast buffet offers a lovely array of fresh fruits, to die for pastries, made to order eggs, and many Moroccan dishes. Once again, the staff at the breakfast restaurant was very attentive constantly checking to see if we needed more coffee or juice. The beef and refresh restaurant is a lovely atmosphere and offers some tasty food. The new restaurant paper moon, was to die for. The assistant manager is a treasure. She came and chatted with us for several minutes, sharing interesting details about the resort and talking about her background. She spoke several languages and

We visited from 30th December for 7 nights with our son, his girlfriend and to celebrate his 20th birthday which is 31st December and the new year. The hotel was beautiful, with spacious and well equipped rooms although turn down and housekeeping could be a little Arabic. An excellent choice of restaurants and pools with service very good overall. We had an issue on 31st at our dinner when arrangements which had been made re a cake for birthday etc did not materialise as agreed. It wasn’t until the last day of our holiday that someone tried to resolve this. The spa facilities are also not available to use unless with a booked treatment which again was not made to clear to us and unlike other 5* hotels such as jumeriah/ Oberoi etc. However we enjoyed the holiday in the sun and would return.