Melour Resort

Never answered any calls or emails. Website says they were out of business and unavailable for my stay on that date after already booking, tried calling and emailing to confirm my reservation numerous times with no answer so I assumed they were no longer open. They charged my card at 11pm on the day of checkin (hours after my last email to them) assuming they saw this finally. Hasn’t responded to any sort of accommodation change for a later date or credit.

Beautiful lobby. Great pool and hot tub. Management is super attentive. Kids friendly and great kosher food options. Right near Hunter mountain skiing.

Great hotel, especially if you have kids. There is a huge play room and pool. The beds were really comfortable. Carpets need updating. Friendly staff.

Service was good nice people love the art display from leviim gallery

Run down or in a state of unfinished disrepair, hard to say. Electrical sockets coming away from the wall, holes in the ceiling, buckled floors, water damage. The pool area looked ok, but the hot tub was cold (“Someone hadn’t plugged it in”). Hair dryer in the room had exposed wires, and the pump in the toilet tank needed attention. You get the picture. This is a pretty basic place, and way overpriced, especially mid-week. Just a couple of minutes’ drive to the mountain. And it wasn’t dirty. But that’s about it.

We really loved our stay, the feel is very cozy and warm. Awesome for that after ski mode. They've also got ski gear for rent. Beautiful views! Definitely recommended!

Our stay here was ok. We did not realize the restaurant and bar would not be open. The common area with fireplace was designated a quiet area with no children talking or eating or moving of chairs. The man at the desk was pleasant when we checked in and billed us for the amount we booked for through **********. Upon check out no one was at reception but we called the phone number listed and they instructed us to leave our key which we did. Upon getting home we looked at our bank account and saw they charged an additional $216 to our credit card. We used this hotel purely to sleep and authorized no additional charges. We have made several phone calls but the person who answers says they're waiting for management to get back to them. We have made multiple calls over multiple days and no answer or refund. We are now forced to dispute this charge with our bank. The hotel wasn't as we envisioned from it's online description. However we would have been ok with it had they not decided to charge our card fraudulently. You'd be best served to stay away from this establishment. I will update this review if we ever get a response to our phone calls.

Beautiful rooms. Great views. Food was great. And owners are very caring. It's a family owned property, so they are very involved and available.

Our 2 night stay was a good experience. My wife loved that the room was meticulously clean, fresh white linen and very comfortable matresses. We enjoyed the pool, hot-tub and sauna. The staff were very friendly and courteous. They eveb have a Ski Rental on premises. Staff also assisted us in finding great dining in town. We will definitely return again to ski.