Michelle
8 Μάρτιος 2024
They seemed to be short staffed in housekeeping, which ment that rooms weren't being cleaned until after 5 pm. When you leave at 9 am and return at 4 pm, to a room that still needs to be cleaned, you wonder if housekeeping missed your room. I called the front desk and was told that "they're on your floor and would get to you" about an hour later, someone did show up. They made the bed, cleaned the bathroom and took out the trash. They left the recycle bin, didn't vacuum, or clean the kitchen. This was first full day of my stay. Every day there after, was basically the same; late arrival and not properly cleaned. I have stayed at this hotel 3 times in the last 5 months, without issue. That's why this was surprising and disappointing. I hope that they are able to hire more staff and soon.
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