Verified traveler
27 Φεβρουάριος 2024
Our overall stay was pretty good. We enjoyed it. The gentleman that checked us in was so kind and polite and made us feel extremely welcome. During our stay, we very much enjoyed Farrah (at the beach bar) she was nice and accommodating to our needs, it was good to have a friendly smile. The food was good, favorite place was the Fish Deck (great service and food). On our last day, we called the front desk 4 times (starting at 10am) requesting towels because we had NONE in our room, not even our used ones - we NEVER got the towels, no one came to our room, so I went down to the pool towel area (at 7pm) and got some pool towels so we could shower. We still didnt even receive towels the next day. The service was decent, mostly, however there were some people who just seemed to not want to be there at all. Believe me, I get it, I've been in the service industry for 10+ years, we have off days or days where we just don't want to be there, but these folks were just so unkind, and I felt like a nuisance.
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