Luxe Inn and Suites

The rooms offered were not the rooms that were shown online!!! False advertising of price and interior is of rooms and amenities….

The hotel staff that checked me in was very rood! She was on the phone when I came in and she even threw my ID & Key card back at me through the window. They stay here was great but some of the hotel staff need to fix their attitudes and throwing my ID at me along with my keycard was very disrespectful

Room was dirty,people's was fighting and arguing all night long and to get woking up before 11am which is check out time we was woking at 8am to some people working and drilling on the room next to my room this stay was horrible and i would like a refund

The room was horrible hot water didnt come kn in sink mirrors dirty and lots of nappy hair weave all across the floor blending in with the carpet I accidentally picked a brush full up when i dropped my phone. Cigarette burns on everything omg never again

I've stayed at Luxe Inn & Suites before. The first time, the staff was friendly, competent, and I knew what I was getting into. The building is old and its a cheap hotel that even has hourly prices, so expectations weren't high. However, the last TWO TIMES we've arranged stays with the Luxe, we were met by an overweight man who treated us like we were an inconvenience to him for existing. When I approached the window, he didn't even get off his cell phone until I had finished talking. He wasn't working, he was just checking messages. He didn't even bother looking up our reservation he just kept repeating, "You'll have to make a new reservation, and reserved rooms arent available until 2pm next day" which didnt help me at all, I was there to get a room for THAT NIGHT. I came to get a room, if you can't help me with that, give your job up to someone who will. I just dont understand why people like this even have a job. Luxe is a great place when the Hotel Staff isn't disrespectful.

I would not recommend this hotel to anyone. I booked online, got there and that's when things just started to go wrong. We were giving a room key, we had to go back to the front desk five times telling them it did not work until they finally went to the room with us and unlocked it with the key and told us that we wouldn't have a key to the room until 5:00 p.m. when the security guard got there and he would be the one to fix it. So we asked for a different room and ended up having to pay more for a downgraded room. The lock was broken on this room, the floor was cracked and taped it down, the jacuzzi was filthy, the door did not shut all the way you could literally see daylight through it. The toilet constantly ran because it was broken. Worst hotel stay of my life!

This wasn’t too horrible of a hotel, yet it was dirty and unkept grounds and trash all over the business, broken door locks each or had a lock and latch which most rooms only had one of the two working. There were cigarette burns on blankets and sheets there were noises and people hanging around right across the street all night. It’s just in a bad area and the rooms were pretty shabby and so was the bedding. The online add displays clean rooms with either the dancing pole and chair or the pole and tub or the chair and the tub yet the rooms only had 1 after changing rooms three times to get one with both or all three. I asked the attendant and that wasn’t hell the rooms were they only had one. Sometimes you can get a room at two of the items. There are signs for a lingerie store that no longer exist. It’s just a sign that’s up on a wall. It was what it was for a quick stay yet if you ever go here take your register weapons for protection anything could’ve happened when we were there pretty unsafe and less than clean place. We saw housekeeping and spoke with her about towels. She offered us towels, but she didn’t give them to us so we don’t know what happened. We had to ask someone the next day or later that day whatever happened because no one clean the room no one did anything.

The property was unsanitary sex stains on the sheets, cigarette burns on the couch, saw two cockroaches. It was unsafe the lock on the door was broken, the motel is giving us the run around about our refund. DO NOT STAY THERE !!!

My key never worked to open or unlock my door to my room. Maintanence couldnt fix the issue.