Voyageur Motel

Room was fine for a night. Not dirty. Can’t control heat in the room, have to call front desk to turn it up for you. Pets allowed for a fee. Wifi wasn’t working consistently, kept going out. Art on the walls was interesting. Access room from outside.

There are apparently smoking rooms still and the room we had definitely smelled heavily of cigarettes. If this hotel has rooms that don’t smell like smoke it would be a solid 2.5..you get what you pay for. The ashtray smell just caught me off guard and I couldn’t get past it.

This motel was terrible! Bed was comfortable and clean but the host was very rude. She charged me 25.00 PER DOG pet fee! When ai complained she lowered it to 20$ per dog! I have NEVER been charged per dog! The tv was difficult to watch because it was parallel to the bed not across from it as is usual. As a pet friendly hotel they ask you to pick up after your per but don't have a single trash can. The shower handle came off in my hand and the magnetic shower head fell off and hit me in the head. Most expensive stay so far out of 4 nights!

On our cross country move from Winnipeg to Toronto, my dad and brother - who were driving separately in a U-Haul - stopped at Voyageur Motel to rest for the night. The rest of our family, with my dog, arrived later that evening in our SUV. Upon seeing my dog, immediately, the motel owner and his wife were hostile towards us. I waited with my dog and brothers outside on the stairs while my dad went into reception to book a second, pet-friendly room for the rest of our family. The motel owner berated and yelled at my dad, falsely accusing us of letting my dog into the non-pet-friendly room. He refused to hear my dad, who politely tried to explain that our dog did not enter any room and even offered to pay a higher rate for a second room. The motel owner refused, saying that we could do whatever we wanted in the room we had already booked and paid for but that he would not let us book a second room under any circumstances. We decided to leave it and left for dinner. At around 11:30pm we returned to the motel. My brothers and parents went to sleep and I decided to sleep in the car with my dog. However, I needed the bathroom and it was unsafe to leave my dog out alone as there were several drunk people loitering in the parking lot. I let my dog wait inside the room by the door while I used the bathroom. The moment we stepped in, the motel owner’s wife ran up the stairs and banged the door loudly, yelled at us, demanded we leave, and insulted my dad while he was trying to deescalate the situation. After my dog and I went into our car, the motel owner and his wife went back to the room, and while my brothers and mom were sleeping, his wife kicked the door open, switched on the lights, yelled at them to leave, and continued hurling insults. My dad tried to deescalate, begging for respect, that he would pay to have us accommodated properly, and that by refusing to let us book a second room, the motel owners effectively left us with no choice. Incredibly distressed, we decided to continue on our road trip and drive through the night - putting our lives in grave danger. We have never been so humiliated, disrespected, or traumatized. Even if wrong, no guest should be berated, insulted, and have a door of a room they paid for kicked down. We were drained and scared for our well-being. Luna is my service dog in training, she helps me cope with my anxiety and ADHD. I understand dogs are not welcome everywhere and respect business owners’ wishes. At no point did we ignore or disrespect the motel owners or their rules. We immediately faced hostility and given no chance to explain ourselves.

We stayed here last fall and we were very pleased. Rooms are clean and beds were very comfortable. Last fall we paid $97. This past weekend we stayed and we paid $173. which included $20 for our little dog which we didn't have a problem with but it was cold. We ended up getting about 4" of snow overnight and the heat was turned off for the night or turned down very low. Seniors are up and down all night and they need the heat left up for the night. Even our little dog was cold. Needless to say we will not stay here again. I could have stayed elsewhere and it would have been cheaper and we would have had breakfast and coffee in the room. It was my own fault for not asking the price when booking but never thought it would jump like that.