Sotetsu Fresa Inn Tokyo-Kyobashi

Disappointing as we expected more based on other reviews. Rooms were tiny, bed barely big enough to fit two people, unable to move, understandable due to space constraints. But service was bad, cleanliness was also terrible. SERVICE: We booked 2 rooms for 3 nights as a family of 4 travelling together. We didn’t even get rooms on the same floor. My daughters had to stay in a totally different floor from us. When we asked if we could shift the second night to at least a room on the same floor, the staff didn’t even bother checking and brushed us off by saying “the hotel is fully booked”. We made the booking really early, MONTHS prior to our trip. The hotel couldn’t even arrange two rooms on the same floor? Worse still, we checked for further availability on the nights we stayed, and there were still rooms available on trip.com, ***********, and agoda. Hope the hotel can further look into this. CLEANLINESS: Photos attached. Shower area is so dirty and small it is suffocating. Rooms were dusty, my daughter had allergies act up badly on her second night there. LOCATION: well, at least the location is good.

Book a Family room which has bathtub in it. The hotel service was great as well. Perfect location near the Kyobashi Station (GINZA) line. Easy access to many attractions. Recommended!

Got charged additional for early check-in but it was an affordable fees for us as we were tired and needed to freshen up from a red eye flight. Room was spacious comparing to other Tokyo hotels with basic amenities. Highly recommended for the good location that is just right next to kyobashi station.

A nice space for a one-night stay. Very tiny rooms, but comfortable and great if you're getting in from Haneda Airport late.

It’s a very decent hotel for business traveler. Location is pretty ideal too.

Within walking distance to Tokyo Station and close to a few other MRT stations.