Sol Torremolinos – Don Marco

We had a lovely stay at this hotel. The food was wonderful. The staff were so good but when we went to leave we went down to reception and they told us that we had a bill for €108 for phone calls to the USA from the phone in the room which we had never ever used so please be careful. Make sure you check your bill before you leave because I think it may be the cleaners that are using the phone so why cleaning the room because no way did we use that phone at all over our stay?

When writing a review, as much as you would like to write only about the positives, one has to be honest with the readers, and provide as much info as possible, even if it includes the occasional negative. We searched the internet and various travel sites and decided to look into Torremolinos, Spain. We came across a resort, hosting 3 hotels. Two being more family orientated and one adult only. Making our reservation with BRIAN directly at their head office in Barcelona, we chose the adult only hotel, Don Marco. When Brian asked if we’d like two single beds or one king, of course we opted for one king. I mentioned we were coming for my Husband’s birthday. Immediately he said they would put a bottle of champagne in the room. That was so nice… I asked numerous questions before supplying our credit card details. I asked about meals and should our friends join us and stay in one of the other hotels on the resort, if they could come to Don Marco. Without hesitation, Brian said YES. Because we chose the half board option and were staying in the more expensive hotel, we could either eat at Don Marco or either of the other two hotels, per Brian. Check in was nice and smooth, though we had to wait 2 hours for our room to be cleaned. That was okay, as it gave us the opportunity to wander around the area. As we entered our room, there were 2 single beds and no kindness of a champagne bottle. I asked to see customer services, and was met by ANNIE. She was great and highly efficient. She was all smiles and offered her assistance. She organized for housekeeping to put something like an additional mattress on the bed, making it as if one bed and not two singles. Furthermore, she kindly organized for that bottle of champagne to be delivered. Kudos to Annie. Our room was basic, though modern. There was a fridge, no microwave, but a kettle to make your teas and coffee that were supplied. The house cleaner kept the washroom nice and clean. As mentioned, we opted for the adult only hotel, the more expensive option. When we asked where exactly the dining room was, the receptionist promptly said we had to go to the Don Pablo or Don Pedro. That was bizarre as Brian told us we would have a dining room there. This was so NOT the case. We landed up eating our meals at Don Pablo. The swimming pool was lovely, except when they say ADULTS ONLY, it should be just that. A few of us complained to reception as there were children, boys who were jumping in, and various other young kids splashing around. We paid for this expensive adult only option adult to have quiet time, sun bathe in peace. This was NOT as expected for a few days. Furthermore, it was stifling hot and NO water machines to have a drink of water. The Don Pedro had a bar with a water machine, yet, the expensive Don Marco had none. The Don Pedro and Don Pablo had bars to order a drink from, the expensive Don Marco does NOT. The owners or management should consider putting a cold water dispense

Everything about this hotel is fantastic. Only thing is wi th new Spanish laws check in process is so cumbersome. Not hotels fault. With only one person at check in lines can be long. However the rooms are great and the breakfast at adjacent hotel excellent

We have stayed at all of the Sol hotels in Malaga and this is the best. It’s just reopened after an extensive refurbishment and is stunning. Check in was great unlike the don pedro where there is always a wait. New rooms are better than the Melia, especially the top floor seats facing with large private balconies.

Stayed at the Don Marco this December , they gave us a lovely sea view room on the top floor the cleaner did a fantastic job , Hotel entertainment first class , food hot and plenty of choice , waiters did a great job taking drink order straight away . We have booked again for January can't wait ..

First visit to this hotel. We are frequents travellers who usually stay in Benalmadena or La Caruela. I can honestly say that we have now found our favourite hotel. Everything about this place is amazing. Beautiful grounds. Staff who can't do enough for you. Friendly efficient check in. Lovely clean spacious room. The best pillows we have had since visiting our last Melia hotel in Isla Canela ( it must be a Melia thing). Excellent food with plenty of choices. The hotel is a resort comprising of 3 hotels. Only 2 were open at the time of our stay but we would happily stay in any of the three. They offer a varied entertainment programme including evening entertainment and daily activities. The hotel is a 10 - 15 minute walk from Torremolinos train station. Bus route near by. Easy access to other surrounding places of interest. Malaga, Mijas, Benalmadena to name a few. We are frequent travellers but by far for quality, value for money and overall satisfaction, this place is a winner. Can not recommend enough. We will definitely return.