Επισκέπτης Χρήστης
13 Ιούνιος 2023
In this hotel I had the worst customer experience ever. The room was ok and clean, but the man at the reception needs to learn how to work and how to treat other people. I booked my room for 100€ (alone) and there was NO BOOKING. The man gave me a room anyways, and MY ROOM WAS ALREADY FULL. I ENTERED IN A ROOM WITH OTHER PEOPLE SLEEPING. Then, he gave me another room but the card didn’t work, and this happened to at least other 10 people. I know it was fully booked and he was alone, but I didn’t hear NOT even a “I am sorry for the inconvenience”. When something like this happens, I expect the receptionist to be desolate, but he was just arrogant. Worst night ever.
Μετάφραση