Kore Tulum Retreat and Spa Resort - Adults Only
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1 δωμάτιο, 2 ενήλικες, 0 παιδιά
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Kore Tulum Retreat and Spa Resort - Adults Only
Carretera Tulum-Boca Paila Km. 3.8 Lote 48 Admo, México 180D, Playa, 77780 Τουλούμ, Quintana Roo, Μεξικό
Εμφάνιση στον χάρτη
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.Εμφάνιση περισσότερων
Εγγύηση χαμηλότερης τιμής
3.8/5Καλό·Τοποθεσία: 3.8
Και οι 104 κριτικές
Παροχές
Γήπεδο γκολφΧώρος ηλιοθεραπείαςΕσωτερική πισίναΕξωτερική πισίναΚολύμβηση με αναπνευστήραΘερμή πηγήΣάουναΣπαΑίθουσα μασάζΑίθουσα γυμναστικής
Όλες οι παροχές
Περιβάλλον
Αεροδρόμιο: Tulum International Airport
(44.6km)
Αγορές: Hilo Rojo Tulum
(420μ.)
Αγορές: Artesanias Sol Maya
(3.1km)
Χάρτης
Δωμάτια
Κριτικές πελατών
Πολιτικές
Παροχές
9
Garden Suite with Jacuzzi
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Έλεγχος διαθεσιμότητας
8
Room, Hot Tub, Garden View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Έλεγχος διαθεσιμότητας
Master Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Έλεγχος διαθεσιμότητας
Κριτικές πελατών(104)
3.8/5
Καλό
Επαληθευμένες κριτικές- Καθαριότητα3.7
- Παροχές3.7
- Τοποθεσία3.8
- Εξυπηρέτηση3.8
Dand
16 Ιανουάριος 2024
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
Μετάφραση
Hayley Mix
12 Δεκέμβριος 2023
Let’s see/ the place looked beautiful online but it was DEAD.
Service is slow and non chalant and they care way more about trying to upgrade you than accommodate you.
I did enjoy the free bicycle but it ended at 6 pm.
It’s a $40 USD cab ride each way to go catch dinner on the hotel zone with others.
The room at a hot tub that only ran cold and takes 40 min to fill.
The tv remote would not switch to English
The ac stopped working at 3 am
They only left 2 bottles of water for whole stay in Mexico where you can’t tap.
The room fan didn’t work
The water pressure was super low.
The water turned off from 4-7 am as in no plumbing !
Oh and I paid for a $75 USD dinner and then proceeded to get extreme food poisoning from it. The phone to call the front desk was not answered till 7 am.
They told me it was probably from a mosquito” and that they could only extend my checkout 1 hour without charging me another $100. I was so sick I couldn’t leave the room. No one came to help w bags. When i did leave at 1 pm the lady was like “you’re my very last checkout” as if it was my fault I got food poisoning at their resort.
The taxi to get to hard rock riviera maya was $108 USD… all around … not a good stay even if the property looks pretty.
Μετάφραση
Songxiangruirui
26 Οκτώβριος 2023
真是住了那麼多全包，這個就是最垃圾沒有之一，餐廳衹有一間，沒有沙灘
態度非常非常差！給我們分配了個沒有熱水的房子，和前台溝通無果，衹能讓攜程幫忙溝通，過去了3小時才給我們換了另一間….
真的無敵垃圾，國人避雷！
Μετάφραση
Ana
29 Ιανουάριος 2024
Alberto was the best part of our stay! Amazing entertainmrnt coordinator. The property can stand to provide a daily schedule of events so guest will know what is taking place daily. Also, making sure water is not brown in rooms for proper bathing to take place.
Μετάφραση
Daniel
24 Ιανουάριος 2024
We pay extras money for the room have bathtub…you can’t even use it. Water is dripping in to the tub and not even hot…end up we have to use champagne bucket to carry water from the shower to fill up the tub. How terrible is that.
Shower water even keep same temperature…minute cold next minute is hot burn.
On hotel website said that few restaurants open on this property…is only one open and the food is so bad. Very dry and low quality. I always have mimosas with my breakfast when on vacation and they said no service wine till 11am. On grapes fruit tray have “maggots” I did call the manager to show him…I forgot to bring my phone to take pictures and post it here.
I travel a lot I don’t complain unless very bad and terrible.
The owner need to fix the water problem.
Restaurant need to do better.
All the staff is need and friendly.
The room is clean.
Μετάφραση
Olivia
14 Ιανουάριος 2024
The property has nice landscaping, pretty buildings, is quiet, and with a good ocean view. The main issue is water and amenities. The water pressure is low, sometimes comes out brown, almost always the wrong temperature. It made for uncomfortable showers and no jacuzzi in the room or spa as advertised because of the dysfinctional water. The amenities were inconsistent ... Things like did we get water in our rooms, shampoo, syrup for pancakes... For some reason these little things just were not consistently available. And the food was just average, pretty bland, but adequate portions.
Μετάφραση
Farheen
28 Δεκέμβριος 2023
The property was very clean and well maintained. I appreciated the tropical forest feel of the grounds.
Μετάφραση
ZENAIDA
7 Νοέμβριος 2023
Management was not accommodating. A member of our group lost the resort bracelet in the pool and she was charged 100.00. She only got her money back because her roof was leaking badly and she had to switch rooms. 5 out of the 10 bracelets came off and we reported the issue but they still felt it was our fault. She was following a protocol and that was the only word that came out of her mouth.
Μετάφραση
Alfredo
1 Νοέμβριος 2023
There is no beach. You either walk 20 min to a public beach or pay for a resort to let you in their private beach.
Μετάφραση
Πολιτικές καταλύματος
Ώρες check-in και check-out
Check-in: Μετά τις 15:00
Ώρα check-out: Πριν από τις 12:00
Ωράριο ρεσεψιόν: 24/7
Πολιτικές για τα παιδιά
Δεν επιτρέπεται η διαμονή σε παιδιά σε αυτό το ξενοδοχείο.
Κούνιες και επιπλέον κρεβάτια
Οι πολιτικές επιπλέον κρεβατιού και κούνιας μπορεί να διαφέρουν ανάλογα με τον τύπο δωματίου. Για περισσότερες πληροφορίες, ανατρέξτε στις λεπτομέρειες του τύπου δωματίου.
Πρωινό
ΣτιλΑ λα καρτ
| Ηλικία | Χρέωση |
|---|---|
Ενήλικας | Επικοινωνία με το ξενοδοχείο |
Τα τέλη επιπλέον πρωινού δεν περιλαμβάνονται στο συνολικό ποσό και πρέπει να καταβληθούν στο κατάλυμα.
Εμφάνιση περισσότερων
Περιγραφή καταλύματος
- Έναρξη λειτουργίας:2008
- Ανακαίνιση:2019
- Αριθμός δωματίων:94
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Nirvana Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Nirvana Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Παροχές
Πλέον δημοφιλείς παροχές
Γήπεδο γκολφ
Χώρος ηλιοθεραπείας
Εσωτερική πισίνα
Εξωτερική πισίνα
Κολύμβηση με αναπνευστήρα
Θερμή πηγή
Σάουνα
ΣπαΠρόσθετη χρέωση
Αίθουσα μασάζ
Αίθουσα γυμναστικής
Στάθμευση
Βιβλιοθήκη
Αίθουσα μπιλιάρδου
Εστιατόριο
Αίθουσα συσκέψεωνΠρόσθετη χρέωση
Περιοχή για καραόκε
Ανταλλακτήριο συνάλλαγματος
Φύλαξη αποσκευών
24ωρη ρεσεψιόν
Wi-Fi στους κοινόχρηστους χώρουςΠρόσθετη χρέωση
Εξωτερική πισίνα
Θερμή πηγή
Σπα
Αίθουσα γυμναστικής
Αίθουσα μπιλιάρδου
Εστιατόριο
Εστιατόριο
Εστιατόριο
Δεν υπάρχουν διαθέσιμες πρόσθετες πληροφορίες
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