Mereva Tulum

Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.

Staff was super helpful and nice. Food on the property was very tasty. The property had pretty good amenities too. It was nice that they had two sister properties nearby to explore. We had a few issues with our room (AC broke) but the service team was quick to respond. Biggest downside was the proximity to town and the beach zone. Taxis to these areas were expensive and something we didn’t expect.

We have stayed at Mereva twice now. Once in 2019 and once now in 2023. It is a great hotel and staff is always friendly and helpful, the included breakfast is great, but since 2019 the prices of cocktails and dinners have gone up greatly. Everything was great but now quite worth the price in my mind.

Quiet area, excellent staff, and despite the red sea**** affecting the whole coast we kayaked and snorkeled out to clear blue waters. Enjoyed our visit.

The staff were all amazing and so friendly and helpful! They helped us book multiple outings, answered any questions we had and the food was phenomenal. It’s one minute walk from casa cenote which was incredible. Everything about this place was amazing except the hot water doesn’t work well. Otherwise our stay was a 10/10!

Did a lot of research before booking Mereva. For the price I couldn’t find another spot that was as nice. Everything about our stay was perfect, and I consider myself picky. We booked a king beachfront and originally I asked for ground level to walk our to the beach but we ended up with third floor and I’m very grateful we did. In the morning we woke up to the sun rising over the ocean and palm trees blowing in the wind. Our room was stocked with a mini nespresso, water, a few beer and pop every day. Our room was very well decorated, clean, the bed was extremely comfortable. The shower was so nice. Beachfront is a bit noisy because of the wind (if you don’t like wind don’t go to Mexico its always windy but it keeps the heat manageable). The property is extremely well kept. Beach is small but they all are now with the sea**** issue. Location is perfect if you want quiet, hotel zone is full of beach merchandisers, partying, this location is quiet private. Service is top notch. Id recommend the hotel transfer with Tucan Kin. If you’re looking for clear water and white sandy beaches Mexico is not your spot right now - sea**** is a serious issue there and this resort made a effort to clear it daily but it’s impossible. Id recommend checking out Nerea down the street for food so good and beautiful spot. Thats where I would book next time (adults only). Wish I could write more good things but out of space. @jennn.johnson on Insta if you have questions happy to answer.

This place was wonderful. The staff made it Amazing. Oscar at the bar, Luis Miguel and Iris were a staple in our relaxing & comfortable stay. I would return just because of them. It was quiet and secluded. Breakfast options were wonderful as was dinner. We tried the sister restaurant for dinner but we’re disappointed and from there on we only continued with the staff & food that we liked and felt appreciated which was Mereva.

Fabulous service and great location! Would highly recommend.

We were blown away by both the setting and the service at Mereva! We traveled with our three girls (10, 8 and 6) and had the most wonderful sta. The hotel itself is stunning - big healthy palm trees (with an abundance of coconuts!), two pristine swimming pools, lovely sitting areas, and of course, the gorgeous beach. The rooms were clean and spacious and ours even had a plunge pool on the porch, which our kids loved in the evening. Beyond the appearance and cleanliness, though, we felt so cared for by the incredibly friendly staff. Shout out to our favorite waiters, Jose Luiz, Oscar, Aaron, Dinicioco, and Miguel. They felt like family by the end of our stay! Abigail and Angeles at the front desk could not have been more helpful. They booked our car, wrote post-it notes with all the places we should visit, ordered us extra blankets, gave us towels/snorkel gear/etc when we headed out on adventures, and even just walked by and checked on us as we played at the beach. Truly could not speak more highly of the experience at Mereva and will be back again soon!