Ξενοδοχεία με World Rugby Museum & Twickenham Stadium Tours, Twickenham

Came up for a Uni visit. Thoroughly recommend this Travelodge. Great night’s sleep and staff polite and helpful. Good location with pubs, restaurants and supermarkets nearby. Room was clean, warm and the telly was big. Will be back!

Stayed here for 5 nights (Sep 17-22). Check in was the better part: easy and friendly front desk although no acknowledgment of being a Bonvoy member (not big deal). However, I forgot to ask, and they did not give me the WiFi code; more on that later. Room was fine upon entering. But then started to notice things: dead light bulb, dust on the nightstands, top of the desk with peeled skin (wear and tear), and of course the TV. Now that is something from the 1990s: a 30 inch old TV, grainy picture, and a very limited number of channel with only BBC and a couple showing very old movies from 1980s. You can only watch SkySports at the bar but not in the room. The next day I ended up taking a shower in a puddle as the tub did not drain well. I told the front desk and the staff who happened to be the manager took very good notes and said he’d have it fixed right away. Well, after coming back in the evening, I checked the tub and sure enough still clogged so went down to the front desk and another staff member (appeared very embarrassed) spent a few minutes and then offered to change the room. So, after about 30 min fiddling with the reservation system on their computer we moved into another room. For some odd reason my 5-day visit was done under two reservations: 4 days as one and the last day as another one. On the 4th day reception called to move me into a suite due to the 2nd reservation. I talked to the Front Desk staff and offered that staying at the same room for the same rate was fine. The junior staff agreed as the room was available and started processing but then ran into a problem on their computer system. He asked his manager for help and he promptly rushed by, summarily waved his hand, completely ignored my presence, mumbled something like “it can’t be done,” and walked away. The junior staff was clearly embarrassed and apologized and said he'd ask another hotel manager to keep me in the same room. I asked for the manager’s name (Lloyd) and said that his behavior was rude, not professional, and not that of somebody in the hospitality business. Lloyd showed up after the room situation was resolved and apologized for his behavior. Frankly, nobody needs drama, disrespect, and being treated like a nobody. After all, I was a paying guest and a long time Marriott member!! New room was a copy of the old room except the drain was not clogged. Then the next day I noticed the bathroom bulb was dead. Called the Front Desk from room, but nobody would pick up. Within a span of 30 min I called several times but nobody would pick up, so I walked down to report it to the Front Desk. Problem was solved next day. And now the WiFi: could not find the WiFi code so later called the Front Desk but again nobody would pick up. Another in person trip down to the Front Desk and asked why they wouldn’t pick up. Answer: oh, we didn’t see the phone ring! During the entire stay the corridor on our floor always had a minimum of 3 room servi

The hotel is very new and the location is small, and the room is small. I have become accustomed to this kind of experience in London. The front desk was very enthusiastic to help solve the problem. Due to the itinerary change for four days, the room that was not canceled was immediately confirmed. It was also refunded under Ctrip communication. In a foreign country, both the hotel and Ctrip are as warm as winter.

The staff was very nice and the whole place was full of young people. It definitely is a youth hostel and the place isn’t as big as other ones so it’s not super loud. Although the stairs are a little loud so that might wake you up. We stayed in a private room with bunk beds and they gave you towels and the shower was pretty good. The room was small as to be expected but it definitely wasn’t worth $180 a night when you could just pay for a bigger hotel room. The location was nice right by Hyde park and some free museums.

The hotel itself is wonderful. The staff at the hotel were nice. The location is really good. The sleeping comfort was very comfortable.

We were overall very satlsfled at thls accommodation.Just a little thing we were unhappy with was a room scent😅 very strong shaving foam all over .

We booked this Holiday Inn at last minute due to a sporting event nearby. We recently stayed in another Holiday Inn which was excellent, so hoped that this would be the same. The on-site parking was also very important. On arrival at 3:30pm after paying for parking we were told at check in that the car parking space was not guaranteed to hotel guests. The hotel holds functions so it can get full in the evening, but not to worry there is a multi story car park a ten minute walk away!! We went to the rugby event not knowing whether we would be able to park at the hotel on our return. Our Executive room was a disappointment. The safe was not working, the wifi slow and inconsistent, the bed base was torn and the room generally needed a freshen up. It did appear clean. The room was not quiet. The room had a coffee machine as well a kettle etc for tea though No teabags. Only one bathrobe etc. Simple basics that were not right which were a disappointment. The reception staff were sympathetic, very helpful and we could sense their frustration that these simple things were not right.

Bermonds Locke is the nicest hotel I have ever stayed in. Would highly recommend for anyone getting on it. Holly is an absolute gem and she will sort you right out. Holly is pictured. Great value for money. Love a bath when I wake up in this hotel.

It’s a shame there isn’t a grouping for not quite average but not quite poor. I stayed here for a one night stopover whilst working in the area. Nice old pub, but I was a little disappointed to see three hand pumps for ale, none of which were available. Just your routine cold fizzy lagers from around the world. I had an evening meal from and extremely limited menu which was at best, average. The room I had was comfortable enough, but the mattress was starting to feel a little threadbare. No ensuite, so a shared bathroom and separate WC which didn’t give me a problem, but might not be for everyone. This is a lovely old building, but it comes with the things you would associate with lovely old buildings. Creaky floorboards and a few draughts here and there. Again, nothing unexpected in a building of this age, but it was a case of once someone started moving in their rooms, the creaky floorboard sounds made it both difficult to get to sleep and meant an early undesired wake up call. You get what you pay for, and my stay wasn’t completely unpleasant, but would I stay here again? Possibly, but I would consider alternatives first.