Parador de Ubeda

Our first parador stay, which has created quite a high bar for all the others! An amazing building in a really interesting area. Food was good, staff friendly and helpful, room very comfortable and we loved the toiletries!

Picture this: you've been wanting to go and see Úbeda for years. Then your friends regale you with a voucher to stay in any parador in Spain. Where do you choose to go? To Úbeda at last! You make a reservation for a nights' stay and are so happy that you finally can go and enjoy some precious time off, which is a rarity in your life because you work 7 days a week for months on end. Then, through no fault of your own, you see yourself obliged to cancel the very last minute. You immediately inform the parador and ask to change the date (any date). The answer is a firm no, because of their rigid cancellation/modification policy, annulling your friends' gift in the process. When after several emails to and from the parador with no satisfactory answer at all as to why it is so difficult to change a reservation, you vent your thoughts on a platform, and to add insult to injury you get an answer from the director stating that they DO make exceptions but that yours is not a valid reason for changing a reservation. It makes you literally sick to the stomach to be treated like that. Would you ever stay in a parador again? A firm no is the answer. Never ever have I encountered this kind of non-customer service, this lack of empathy and this complete rigidness. You then try to contact Paradores on Facebook and they don't even answer at all. Customer service? Zero!! Complete loss of faith in this probably otherwise fantastic institution, but I will never set foot in a Parador again.

Comfortable hotel,,.................................................. ... .. .........,...............

The pre check in information was perfect enabling us to drive to the paradores with ease. Parking was not a problem either as a free car park is five minutes. The hotel is a spectacular house with the rooms being beautifuly adapted to give a real feel of stepping v Back into the past the luxury of a wealthy renaissance cleric. The hotel and its history were a pleasure to experience and the seamless service of the staff just made it seem of a different age joyous stay.

The Parador is outstanding for architecture, history and position in the stunning Renaissance town of Ubeda. We toured the streets which were blissfully quiet and lacking traffic. We LOVED the Synagogue del Asia, an absolute gem.

Very clean hotel and room - restaraunt was good. Loction is great! Great staff! Parking is the only issue but free public parkiing is very near the Paradore. Good location to walk to other various sites and stores.