Plaza Uruapan Hotel

Overall a very nice place. However, some workers started doing repair work at 7:30 a.m. in the room next to us and woke us up. We could hear them dropping tools and it was loud. Other than that, the facility was very clean and looked fantastic. I would stay here again.

Although it has 2 excellent restaurants, the one located on the lower level has delicious authentic food! Best kept secret. Another pleasant surprise was a knob on the room entrance wall of our jr suite, turn it and it’s a volume device for awesome music.

The front desk staff was knowledgeable and helpful in all my inquires. The rooms were clean and the porter was very helpful throughout my stay.

staff are very friendly, courteous , very attentive . Great service !!

I had to upgrade to a Junior Suite just to have air conditioning. "Regular" rooms only have a fan or two, but with temperatures regularly in the 80s, I needed air conditioning. I think that it's ridiculous that I had to pay almost double, just for A/C.

The location of the property is very convenient for exploring the centro. The restaurant food was very good and the waiters were attentive, however, we were overcharged twice in the restaurant Las Camelinas for beverages.

The hotel staff were nice and helpful. They lock the doors early in the morning and late at night so that you can only get out/in if they ring you in, and you can’t go up the elevator without a key card, so there’s added safety. There’s two elevators so it’s more accessible for folks who may have a wheelchair, etc. There are two restaurants in-house that stay open late. Upon arrival they gave me a free voucher to get a free drink on the house, which was nice. The rooms had comfortable beds, a coffee machine, a button to turn on music they are playing in your room through speakers, a tv, etc. The only issue is that I felt cold and they did not have a heater to warm up the room, only a ceiling fan. You can hear through the rooms so also be mindful of that. They have a business center, but it’s pretty small and gets really packed during the day. If you’re working remotely, it’d be best to work from your room.

Lovely and safe property with an amazing location. Close to shopping, dining and the parque. The staff was incredibly friendly and helpful. The rooms were clean and well maintained. Our only complaint was that on Friday and Saturday evenings it felt like our room was inside a nightclub. It may have been the room location, but it was insanely loud. No issues with the other nights and would likely stay there again despite the noise issues.

Very friendly staff and helpful we enjoyed our stay