The Lodge at Uxmal

The lodge was exactly what we wanted, a place to stay on the edge of Uxmal that allowed us easy access to the site. The staff is well trained and caring. The concierge whose name I think is Luis hooked us up with the wonderful guide Wilbert. All good memories from this place.

There’s not a better place to stay while exploring the Ruta Puuc. Room was immaculate and attractive. The restaurant served food and drinks that ranged from good to excellent. Ultimately the convenient access to Uxmal and nearby sites make this a great spot. The only negative is WiFi and cellular signals are minimal once you enter your room.

Excellent! Highly recommend the Lodge at Uxmal. Relaxing atmosphere. Nice staff. Professional. Wonderful architecture! We stayed in an end unit. 2E. Quiet, peaceful, good airflow and facing the rear swimming pool. Wonderful swimming pools. Great restaurant on site under a gorgeous open air palapa. Ate all our meals there. My husband didn’t like the enormous spa tub because it was a struggle to clamber in for showers. I don’t know if they have any rooms with showers only. He finally got the hang of it but if you have mobility issues it could be a problem. The Lodge at Uxmal is located in the National Park and the entrance to the ruins is just steps away. Sidewalks are safe and you can walk to the ruins and the Chocolate Museum on them without worrying about cars. However the ruins and lodge are at the end of a dead end street so no fast traffic to worry about. We didn’t go to the Planetarium located near the Chocolate Museum or to the restaurant at the nearby Hacienda but those are also within safe walking distance. We actually didn’t have a car because friends who live in Merida brought us and came back a couple of days later to fetch us. Ask for Rex at the Lodge reception located in the palapa restaurant. He’s the concierge for the facility. We arranged a guided tour of the Uxmal Mayan ruins through Rex. And we loved the Hacienda tour in a vintage Land Rover with Rex as our guide. He was phenomenal! Rex also encouraged us to visit the Chocolate Museum which was fantastic! Rex speaks excellent English and he is a kind, considerate host, and obviously has a lot of experience working with visitors. For some weird reason I couldn’t book online because of a glitch in the country code. So we just took our chances and showed up, asking if they had any rooms for a 2 night stay. Luckily they had plenty of room. Actually the first night we were there, a Wednesday, it was strangely quiet. We felt like we were the only ones there. The next night, there were a few more guests. Uxmal is lovely. If you exit the ruins, you have to pay again to enter the grounds. We went 3 times! Day we arrived, next morning with a guide, and on the final day we were there. I didn’t mind paying each time though I would have preferred to pay for a week long pass like they do in many parks in the USA. On our last morning I was at the entrance at 8am to walk through the grounds one more time on my own and gaze at the beautiful structures again. Only 2 other couples were strolling through at that hour. It was fantastic to stand in front of the structures once more.

The Lodge is conveniently located, right outside the gates of Uxmal, meaning that you can walk to the site as soon as it opens to avoid the crowds. The first room we were given had lots of dust on the bedframe and other surfaces and looked old and dated. It also had mould on the ceiling. We requested a move which was freely given and the new room, which was closer to reception, was much better. The reception staff were friendly and helpful and looked after us well at dinner and breakfast, including providing vegan options for one of our party. The sister property, which is the Hacienda located 5 minutes walk away looks beautiful. If we went again, we would probably prefer to stay at the Hacienda, though there is no restaurant there.

We had a lovely stay at The Lodge at Uxmal. Very conveniently located right at the entrance to the site. The rooms were very comfortable, with wide verandas outside each room with seating areas. It was very pleasant to sit outside our rooms in the mornings and evenings, reading and admiring the birdlife. The property was lovely, with beautiful grounds and a smattering of two-story thatched-roof buildings surrounding a couple of (very refreshing!) pools. The sole drawback is that the restaurant is outrageously overpriced. Breakfast (included in our room) was tasty, but the dinner is literally three times the price of comparable restaurants in the area. I understand that is not all that unusual for a hotel, but it still felt egregious.

The Lodge at Uxmal couldn't be better located to experience Uxmal and other wonders of the Ruta Puuc. Uxmal itself is literally a walk across the driveway. As for the Lodge, the property was a series of contradictions. The included breakfast was excellent and the service delightful. Dinner is served under the same giant palapa, but was something of a mixed bag. The spa services advertised online weren't available during our three day visit. The grounds are being maintained, the pools are impressive and our room well appointed, if a bit dated in the bathroom. Porches with carved rocking chairs and benches front every room. But still, the whole place carries an air of neglect or indifference, as though a classic property from the golden age of travel was just waiting to be nudged into the modern era. Perhaps we were traveling in low season as we were but two of what appeared to be about ten guests. We walked across the highway to check out what we took to be the Lodge's sister property, the Hacienda, and it was even more deserted. Overall the experience was fine, even great in some respects, though just not quite what we were expecting based the materials available when booking the hotel. That said, we would stay here again for the convenience to Uxmal, the pools and overall ambiance, just with adjusted expectations.

We stayed at the Lodge in the suite that had a loft and jacuzzi. The hotel provides a true Mayan experience and the restaurant food was delicious. The site is close to the archeological Uxmal site of which you can walk there. I suggest to work with Luis also known as Rex who provided a great experience on out vintage Land Rover tour which drove through the plantation where all the food at the lodge is prepared from as well as history of the Mayan culture, Uxmal and the people who previously lived there. Luis also was excellent for our Mayan breakfast of which you can get a private authentic Mayan breakfast made right in front of you. I highly suggest working with Luis also known as Rex as he will ensure that you have a great experience.

A pleasant stay except that water was not available once briefly on our first evening and then for a longer time in the next morning preventing showers before departure.

This was wonderful -- the location couldn't be better, the staff fantastic, and the facilities great. Strongly recommend.