Επισκέπτης Χρήστης
27 Δεκέμβριος 2024
I checked in on Last Tuesday at about 10:30 pm in the night :- 1. The security guard was busy on his phone and did not care to help with my bags. 2. The check in was quick 3. Room had mosquitoes and bugs 4. The bed sheet was dirty, so was the duvet cover ,on calling the house keeping,they sent someone to check if it was really dirty?? 5. Post the bedsheet change, the AC started making noise, they did not have anyone in engineering to address this. Some house keeping guys knocked the AC around for it to start working ! 6. I had placed an order for a veg clear soup,20 minutes later someone called to reconfirm the order. And this was already way past midnight! 7. Towels were old and grey and dirty . 8. The rooms are well built but lack charm. 9. There was no breakfast buffet and no printed menu to order from. Also on requesting the menu, the waiter started narrating the menu to me. It's just sad that a property do well built focuses on everything but hospitality. They are a very banquet driven hotel and I have some pictures of public areas.
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