On arrival we found the advertised high speed internet was not available in our room so we went to ask to be moved. We were told the hotel was full and no other rooms were available. We eventually got moved to another room. On entering the room there was a very strong odour of stale smoke (but at least the internet worked!) We also noted the toilet smelled of urine and the room was not as clean as it should have been. Considering the cost of the room and they advertise themsleves as four stars we expected a lot better than we got and think that it is certainly over priced . The only good thing about the hotel was the lady in the dining room serving breakfast. All in all a very disappointing hotel, so much so that I will no longer book Best Western hotels.
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