Επισκέπτης Χρήστης
8 Δεκέμβριος 2023
My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat ***** the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome. Thank you Golu. A testament to the establishment's commitment to guest satisfaction was the thoughtful gesture by Ajay. Upon my casual request for him to store some Coca-Cola in the hotel’s refrigerator, he went above and beyond a couple days later by equipping the premium rooms with mini refrigerators. This act of thoughtfulness not only enhanced my stay but also reflected the spirit of the Palace on the Steps: to provide a truly personalized and memorable experience. I am filled with deep gratitude for the staff's dedication to creating such a memorable stay. The Palace on the Steps is not just an accommodation; it is a sanctuary that captures the essence of Varanasi's spiritual heart. I eagerly anticipate my return to this beautiful Haveli, a home away from home in the sacred city of Varanasi.
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