Ξενοδοχεία με Alameda Santa Ana, Vega de San Mateo

The hotel is situated centrally at the top of Gran Canaria and as such has staggering beautiful panoramas from both its rooms and public areas. It is in a unique and unforgettable position close to a large number of well sign posted walks (most will need either a car or taxi to access) The hotel has been recently renovated and modernised to a high standard. Our superior room was in the original building, was spotlessly clean, well furnished and quiet. The view from its very large balcony was stunning) Be prepared for rapid weather variations as cloud blows in and out, temperatures can drop dramatically and it can be both sunny and hot and foggy and cold on the same day! Service in the restaurant can be erratic although the food quality is very good. The Spa is quite basic and, we felt, somewhat over priced. This hotel is ‘an experience’ and amongst the most memorable, for good reasons, we have ever stayed in.

Very tasty country hotel, very quiet, very suitable for escape. The lack of beauty needs to be improved, the shower head is broken, the water temperature is unstable, and the dinner is generally

Superb central location by the cathedral so easy access to the local centre of town, shops restaurants etc. For travel it’s also easy to flag down taxi cabs. Suites 1478 is an old building beautifully renovated for the better healed traveller. However we found the rooms odour over powering, ambiance dark and depressing. Layout and supplies were adequate with underground car park access nearby. No English channels on tv ! Internet was pretty much NO GO!! Advised to try the Cathedral cafe supply 🤷‍♀️ but still no access. Even moved rooms as an essential these days and still no reliable connection. Hotel said it was ‘ being fixed next week when we complained but I think an ongoing issue as electrically /internet has a major flaw. Breakfast display was good but nothing covered, and no freshly cooked food especially eggs- eggs cooked at 8 am if not taken we’re still there at 10. One major dislike was the fact the breakfast was open to locals and visitors so often busy and hence lost the cosy feel and often we felt intruding.🤔 Staff were pleasant and helpful but sure to attend to outside guests first we noted.

We were placed here due to a 35 hour delay over 200 guests and the hotel dealt really well with tired stressed passengers it is not where we wanted to be but they have dealt with the whole situation very well and compassionately unlike tui who left us stranded

We booked this for a 7 night stay via ***********. It was selected as was in a convenient location for our needs. There are positives and negatives: Positives: ＞ Polite, knowledgeable and friendly reception team available 24/7. ＞ Clean room and common areas ＞ Cleaners in alternate days, (albeit early) - so we put the ”Do not Disturb”notice on the door. ＞ Large, comfortable bed ＞ Excellent shower, plenty of hot water. ＞ Air conditioning (but we did not need to use it). ＞ Good kitchen facilities, microwave, fridge/freezer, toaster, coffee machine, kettle. Dishcloth, washing up rush and the towel supplied. Negatves:

Modern hotel set on a side street just 100m from the excellent beach & promenade. We stated 7 nights on a bed & breakfast basis. The room was large with very nice bathroom and included tea/coffee facilities, air con and safe. The double bed was two large singles together which is now unfortunately more common throughout Europe but we loved the crisp white cotton sheets and the two different types of pillow. Our room was on the 5th floor to the front over looking the street but we had minimal noise. The hotel was immaculately clean in all areas and we had fresh towels each day. There was a sun terrace on the top floor with modern sun loungers available. Breakfast was sufficient with an acceptable level of choice but I would have liked the three hot choices to be cooked more often as they can sit in a hot tray for a prolonged period. All of the staff were excellent in manner and efficiency. The new shopping centre at the end of the promenade is within walking distance and there is a second shopping centre available 1000m at the opposite end of the hotel street from the beach where the cruise liners dock. This a great value hotel in an outstanding location with fantastic access to the promenade (flat location) and beach, highly recommended for a winter break, we shall return.