Ξενοδοχεία με La Caldereta Sala de Exposiciones, Vega de San Mateo

Very tasty country hotel, very quiet, very suitable for escape. The lack of beauty needs to be improved, the shower head is broken, the water temperature is unstable, and the dinner is generally

Superb central location by the cathedral so easy access to the local centre of town, shops restaurants etc. For travel it’s also easy to flag down taxi cabs. Suites 1478 is an old building beautifully renovated for the better healed traveller. However we found the rooms odour over powering, ambiance dark and depressing. Layout and supplies were adequate with underground car park access nearby. No English channels on tv ! Internet was pretty much NO GO!! Advised to try the Cathedral cafe supply 🤷‍♀️ but still no access. Even moved rooms as an essential these days and still no reliable connection. Hotel said it was ‘ being fixed next week when we complained but I think an ongoing issue as electrically /internet has a major flaw. Breakfast display was good but nothing covered, and no freshly cooked food especially eggs- eggs cooked at 8 am if not taken we’re still there at 10. One major dislike was the fact the breakfast was open to locals and visitors so often busy and hence lost the cosy feel and often we felt intruding.🤔 Staff were pleasant and helpful but sure to attend to outside guests first we noted.

We were placed here due to a 35 hour delay over 200 guests and the hotel dealt really well with tired stressed passengers it is not where we wanted to be but they have dealt with the whole situation very well and compassionately unlike tui who left us stranded

The first room had two single beds shoved together. We asked for a double bed “cama matrimonial” and we’re given a second room that was completely inacceptable. The door was broken, it wouldn’t shut properly, the shower door sealant was half off, the toilet would flush, the sink wouldn’t drain, and the soap dispenser was broken. The front desk arranged for us to have an acceptable room which was an upgrade and completely functional. However it took 2 room changes and when they moved our things they tossed a half bottle of premium red wine. And to be fair, they offered a second bottle of decent wine, but why toss our wine?

We booked this for a 7 night stay via ***********. It was selected as was in a convenient location for our needs. There are positives and negatives: Positives: ＞ Polite, knowledgeable and friendly reception team available 24/7. ＞ Clean room and common areas ＞ Cleaners in alternate days, (albeit early) - so we put the ”Do not Disturb”notice on the door. ＞ Large, comfortable bed ＞ Excellent shower, plenty of hot water. ＞ Air conditioning (but we did not need to use it). ＞ Good kitchen facilities, microwave, fridge/freezer, toaster, coffee machine, kettle. Dishcloth, washing up rush and the towel supplied. Negatves:

Fabulous hotel, cannot recommend it highly enough. Great location, just one block from santa Catalina park, over looking the port and only a few minutes walk to the beach. Rooms are stunning and very well appointed, lovely big showers, plenty of hanging space etc. The only slight improvement that could be made is the air conditioning, it's not the greatest and my particular room was particularly warm but reception did give me an extra card so I could leave the electricity on when I left the room and this helped a lot, it took about 24 hours but eventually the temperature came down sufficiently. The roof top bar has some stunning views and is a great place to relax with the drink, the bar staff are great, helpful and friendly an make a pretty good mojito too. The roof top solarium on the other side of the roof could do with a little improvement in terms of furniture but the view is still great and the little pool is a great place to cool your feet after a busy day sight seeing. Breakfast is of very good quality, small selection of hot items but lots of fruit, pastries, cereals, juices etc etc, again the staff here are all friendly and helpful, as they are on reception too. This is a city center hotel and there is no view from many of the windows, mine overlooked a neighbouring apartment block (only a few feet away across a slim courtyard) some look out into an internal courtyard, but the staff, the location and the size and quality of the rooms definitely make up for this and I would highly recommend it to anyone looking for a great base to explore this beautiful island.

Modern hotel set on a side street just 100m from the excellent beach & promenade. We stated 7 nights on a bed & breakfast basis. The room was large with very nice bathroom and included tea/coffee facilities, air con and safe. The double bed was two large singles together which is now unfortunately more common throughout Europe but we loved the crisp white cotton sheets and the two different types of pillow. Our room was on the 5th floor to the front over looking the street but we had minimal noise. The hotel was immaculately clean in all areas and we had fresh towels each day. There was a sun terrace on the top floor with modern sun loungers available. Breakfast was sufficient with an acceptable level of choice but I would have liked the three hot choices to be cooked more often as they can sit in a hot tray for a prolonged period. All of the staff were excellent in manner and efficiency. The new shopping centre at the end of the promenade is within walking distance and there is a second shopping centre available 1000m at the opposite end of the hotel street from the beach where the cruise liners dock. This a great value hotel in an outstanding location with fantastic access to the promenade (flat location) and beach, highly recommended for a winter break, we shall return.

This was a one night stay before picking up the cruise ship Azamara Onward. To get to check-in, you have to go up one storey from ground level by climbing a fancy set of entrance steps. There is a 1970s ”baggage lift” to the rhs, and if you have a disability you can use that, but it has no sides, and moves at a snails pace whilst your finger has to stay on the button. This lack in investment speaks volumes about this hotel. I was given a superior room due to loyalty scheme status, but it was nothing special. The air con was noisy, and the room lacked charging points. The mattress wasn't that great, and the bedding was musty. Dinner in the 23rd floor restaurant was a farce. The restaurant was fairly full with cruise guests on a dinner package that included a buffet and drinks. Rather than allowing us to pay for the same buffet, we were forced to choose from a very limited overpriced restaurant menu. The food was disgusting. The extremely processed food ”burger” was still raw in the middle; the hake was aslso still raw in the middle and both had to be sent back to the kitchen. They couldn't even cook the chips. My travel companion said that breakfast in the morning was even more of a disaster - not enough seats for the guests, nor enough food out. Would I stay here again? Well, I used Marriott points, so it was free. If I was paying for it, I'd want my money back.....