Hotel Firenze

Ottimo hotel, proprio dietro piazza san Marco, personale alla reception fantastico, ti da molto consigli su cosa vedere e dove andare! Spero di ritornarci molto presto

Hotel Firenze was in a great location. It was close to high-end shopping and great restaurants. The room was bigger than many European hotels provide. The bathroom was nicely remodeled and had an amazing shower head. The beds were really firm. The front desk people were extremely helpful. I would definitely choose to stay here on a different trip to Venice.

Excellent location, great, friendly, and hepful staff, nicely decorated room with Murano glass chandelier and tasteful Venetian style furnishings. Overall a good stay. The only major downsides were that frequent noises from other guests in adjacent rooms, from outside, or from working staff ocassionally made it difficult to sleep or fall back asleep. The rooms and windows / doors need to be much better insulated with better soundproofing. There is also no air conditioning, so we needed to open windows to stay cool. However, these windows lacked screens and we had several buzzing and biting mosquitoes enter the room while sleeping. The bathroom is also a bit cramped and the toilet was tightly situated in the corner by a window, making it hard to use for anyone that is tall or large. Breakfast room is also quite small / cramped and you can only have buffet items served to you by staff. The staff was excellent, however, but it was a bit awkward and uncomfortable. There is a very lovely roof terrace with beautiful city views, but largely vacant and you need to call for any food or drink service. Overall a decent 3 star hotel, but you are mostly paying for the location. Truly one of the best and most central locations in Venice for sightseeing! Steps from Piazza San Marco.

This is a gem of a hotel, just a few steps away from piazza San Marco. The rooms, common areas, and breakfast room are impeccable. Service is extraordinary and detail-oriented. The staff are friendly and helpful and make you feel at home. Special shoutout to Mattia who besides being extremely professional and helpful, will give you all sorts of inside tips including where to get authentic local food or the best gelato.

Close to main areas. Very tiny. Rooms and lobby super small. Breakfast was a strange set up, where you had to point to what you wanted, maybe from COVID? Nice front desk service

Hotel staff are so welcoming and care for you during your entire stay. Rooms are Venetian size, so if you have a lot of luggage, it is challenging. The beds were the most comfortable of the 17 days I was in Europe, so that is saying a lot. The sunset on the terrace is dreamy. Highly recommend.

Great location and some staff were nice. However it was grossly over priced and exceedingly poor value for money. The terrace was fairly unusable in that food had to be ordered 20 mins before, there was no shade and we were asked to carry our plates and glasses down two flights of stairs to stop the pigeons breaking them. The bathroom and shower were tiny. Guests were not allowed to serve themselves from the buffet - it was controlled by staff (this may have been to provide a personal service but staff were snappy with guests who went to get their own food). I’m addition, some staff were very grumpy.

I just loved staying at this hotel. Small boutique style. Perfect location without too much noise. The staff were amazing, so helpful and with excellent local recommendations. The room was comfortable and cozy. The cleaning staff left little sweets after every clean.it really put a smile on my face. I highly recommend this hotel when staying in Venice. I will definitely stay here when I return!

I had an excellent stay at Hotel Firenze! The pictures matched the reality perfectly, and the staff were very welcoming and helpful!