Verified traveler
22 Δεκέμβριος 2023
I have stayed at this hotel before and liked it very much, but this time was not the best experience.
The room was not ready - maintenance caulking in the bathroom - despite the hotel not being very full and us arriving well after check-in time.
There were stains on the sofa, the doors to the cabinets were crooked, the toilet was running, and there was water on the carpet and staining in spots.
There was just a sense that the room wasn't guest ready.
I provided feedback the next day and hopefully they will make improvements.
I would also add that they probably would have moved us but we were too tired after a very long day of travel and had already brought all of our stuff into the room. I didn't discover the wet carpet until getting into bed and just put towels over the spots.
The staff is nice overall and I wouldn't say don't stay here, but perhaps ask for a room that has been upgraded.
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