The Guesthouse Vienna

Excellent stylish boutique hotel in best location. Rooms large and very comfortable - bench window seat a real plus. Siting area also a real upside. Staff very good and genuinely helpful. Restaurant also great - had breakfast and lunch both excellent experiences in terms of food and service. Highly recommended.

Top notch hotel right near the State Opera House. Huge room with nice appoin**ents and very clean and quiet. The staff were super helpful and friendly. Would be my only choice when I return.

Large, comfortable room with excellent amenities, knowledgeable and helpful front desk, very central, quiet, great bedding.

Very stylish and comfortable hotel. Staff were very friendly and helpful. Excellent location for shopping, galleries, museums and cafes.

The design the room space the bed is amazing the views are espectacular a true GEM

Although the location and service were good, the room itself was poorly designed. The bathroom door does not close completely (the towel warmer is in the way), leaving an opening of about a foot, and the door and entire separator wall is made of glass so there is no privacy, sound, or light separation. The toilet does have its own room inside the bathroom but, without its own light switch, a late night trip to the bathroom will fully illuminate the bed which is right outside--thus waking up your partner. All of the glass and especially the sliding door just makes everything louder which will also wake them up if the light didn't. Bizarrely, there is what appears to be a motion sensor pointed at your crotch in the toilet room for some reason (but not for lighting or flushing). Our toilet was randomly flushing itself every 5-10 minutes with or without a person in there. The light switches in the room are very strange and do not control every light. For instance, there was a floor lamp that could only be turned off by unplugging it from the wall. The TV is practically useless unless you know what channel you want to watch already. There are no channel up/down buttons and even the guide doesn't allow you to scroll through it. These problems may not apply to every room because the rooms are not all the same size/configuration so you may have a different experience.

The check in experience was the worst of any of the six hotels we checked in on this trip. Hotel not prepared. Rooms not ready till 4 rven after initial promise of rooms ready by 3. Fromt end staff and managemente did not take responsibulit and maybe help cleaning staff in getting rooms ready. Excuses were lame for rooks not ready and guests arriving later got rooms earlier.

Outstanding boutique hotel with a top notch restaurant and staff. Perfect location for exploring the city.

This hotel has a fantastic location, right next to the Albertini. The rooms are a good size, much larger than most central downtown hotels. The service was excellent.