Επισκέπτης Χρήστης
5 Ιούλιος 2023
Me and my daughter stayed two nights at this hotel in July. The hotel is located on a cliff overlooking the sea, partly the Amalfi coast and partly Salerno. The view of Salerno is not that nice - full of ships and docks. But the Amalfi coast side is very nice. The hotel itself is nice and the room was very nice with a view of the sea. The room was quiet and comfortable. There are a lot of stairs in the hotel, so you need to be able to walk well or ask for a room close to the one and only elevator. The beach is located on a pier and you pay for the sun beds and towels. 15 euros per person for the beach and 4 euros per towel. To get down to the beach you need to climb a lot of stairs. If you have problems walking this beach is not for you. The breakfast is nice. A lot of sweet choices but also eggs, bacon, sausage, cheese, ham, yoghurt, cereal and fruit. As most Italian hotels there is a good choice of gluten-free options if you have celiac disease (cookies, bread, crackers, muffin). You eat the breakfast on the terrace overlooking the sea which is very nice. Parking is good. The hotel has some spaces where you can park for free. Overall, the experience was very nice and I would not have mentioned this but there was an incident with the owner when we were leaving that made me very disappointed with this hotel. The staff is neither nice nor unpleasant and now I understand after meeting the owner that the staffs’ role model is nothing to look up to. What I’m referring to is that when we were leaving the hotel our car was blocked by another one. I honked to get the driver’s attention because the car was empty. I might have honked one time too many, but the owner came to me and started to yell at me aggressively to stop. And I asked her to move the car which should have been obvious but she just kept yelling and screaming at me. That is not the way to treat a customer. After five minutes of yelling she went to get the keys for her car. So, the hotel was nice but this incident made the stay less pleasant. Unfortunately I will not come back to this hotel even if I like the other things. I hope the owner only had a bad day. If she is like this to all the customers she will not have any left.
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