Hotel Southern Grand

Seeing the reviews on Google and trip advisor, I felt it would be a bad hotel but since it was needed I made a booking.... I needed to attend a workshop in AIIMS ***galagiri... I was absolutely delighted with the service. Would definitely recommend to anyone travelling to Vijayawada for a short trip. Location is good. Staff are very hospitable... Good room service, house keeping and safe... Clean rooms, bedsheets and bathrooms... Simple and tasty complementary breakfast....

No wifi,Noicy till 8pm.Room clean.Asked bread and jam bf by 5.30 am.or they can handover it to reception by previous night.They didnot agree.Even I Bangkok or Paris I got bf early morning,They obliged.But in Vijayawada,they took Money but did not even gave 4 slices bread and jam.Worst customer service.

Worst service ever. Went all the way from Chennai and we were given a room very late midnight 12 in 6th floor. It was on terrace next to open-space dumped with all dirty chairs and unused items. Room didn't have telephone and bathroom didn't have locks. All through night there was welding work and we couldn't sleep at all. I stayed 3 days and had to shift 2 rooms. Other room had ac leaking fully into the room and even worst service. No one cleaned rooms all 3 days, all dirt pilled up. Worst service, Worst stay experience, for the amount of money taken, it looked more like a government free service house. Every thing starting from providing room, responding to room service, repairs until clearing and closing due for check out is extremely delayed. Not sure why I choose this hotel, would never recommend anyone traveling from far to go her and I will never step in !!

Myself and my spouse stayed from 13 to 15 Aug 2023. Room was good. Restaurant food was good. Friendly staff. Quick response. Centrally located premises. Tariff also reasonable. No complaints. Overall very good experience.

I have booked Room through their Website and opted for Airport Transfer , but after booking nobody call for confirmation , i have to call them 2 times , after that they told that they will not give Airport Pick up service , it is like Cheating customer , if they are not providing Airport pick up there should mention it in website , more over they have charged 300 extra for these , But when i have landed at Airport without information driver is there , at the time of booking i have requested for Early check in , But when i go there even though Rooms are vacant , there have not allowed to check in and we have to wait till 11 A.m for check in and as per booking they have to provide both Airport pick and drop , but they told that only one is applicable , the biggest joke is in reception the displayed that they will provide both Pick and Drop for online booking free of cost , where as they have charged Rs 300 only for Pick up ,

Out of my 30 yrs experience in traveling across globe on business and personal trip, first time I have come across a hotel with no pathatic services, rooms were not clean, fir double room one towel and one soap was available and to get additional I need to follow up frequently. Requested for room cleaning on 14th august by 8am, when back by 2pm it was the same untouched. Please don’t waste your money by staying in this hotel. I feel the ***agement should read this and corrected. Sridharan

Pathetic experience, I couldn’t stay there for 30 min. I needed to book another hotel but still ended up paying the whole amount…. The room is smelly and washrooms are not clean and what ever they call it royal suites is worst room with couple of dirty sofas. Over al pretty bad experience…. Without staying there ended up paying full amount

I usually choose Southern Grand whenever I look for Hotel stay. Unfortunately, it's very very bad maintenance and struggled a lot. Bcz of this poor service, people vacated hotel too. ***ager is also not so responsible. Guy at reception was utterly bad in service. Rooms are not clean as they used to be. Only Service ladies and boys r good at their service. Thank God.

Food is not up to the mark. Breakfast horrible. Rooms are not quite comfortable. Value for money is not there. It can be hardly 2 star hotel only. How 3 star given we cannot understand. Cleanliness not up to the mark. Need to improve a lot for services. Restaurant will start after 8 am till then no coffee or tea.