Old Village & Prestige

Just got back from a two week vacation in Old Village Prestige, felt let down by the amount of guests who were not staying on Prestige using the pool Garden’s kept nice apart from the odd dog mess which is strange because dogs are not allowed on this complex

Amazing! I’d highly recommend these apar**ents, my partner and I stayed here for 1 week , we got one of the top floor apar**ents, amazing views ! This apar**ent had everything we needed , very clean village , it’s absolutely gorgeous, beautiful flowers & gardens also , the apar**ent had Big kitchen with fridge freezer, kettle , microwave, dish washer, washing machine , cutlery, pots & pans , plates , glasses etc , brush & pan , pegs etc Bedroom had decent size bed which wasn’t too comfy, plenty of storage space for clothes Bathroom had the usual toilet , sink , bidet , bath & shower , they also supplied towels 2 bath & 2 hand , toilet rolls also first aid box & hairdryer . No shower gel or shampoos supplied Living Room was very spacious, 2 big sofas , tv with British channels & wifi available. Dining table with 6 chairs Balcony had a table with 4 chairs and 2 brollies , round the side of the balcony there was additional space where I used to dry my clothes with the clothes horse they also supplied . Rooftop had table with 4 chairs and 3 sunbeds , they also supplied sunbed cushions. Pools , 3 pools were at this village My only downfall is the 30 min walk to the marina , we done loads of walking so suitable footwear is needed . I will definitely be coming back it’s absolutely beautiful and so was the weather .

I have stayed at the old village previously and had a lovely experience however this time I had the misfortune to rent an apar**ent through Live in Holidays, as the apar**ent was rented through booking we did not know who we’d be dealing with! They were awful just awful I cannot even put into word how terrible the experience was with them. We were left waiting 2 and a half hours for our apar**ent with not so much as sorry! When we eventually got there it was grubby, shabby and not particularly clean. The stairs were also a death trap with small children. My daughter also found open tablets under her bed (which had obviously not been cleaned) and luckily she brought them straight to me. I complained and got nothing only excuses! They do not care about there customers and we’re just awful to deal with. Please please do yourself a favor and avoid if you can we were so disappointed.

A bit of a trek to the beach and marina, 30-40 minute walk but there is a little train bus daily excluding Sundays from The Old Village. I do really like the layout of this village, everything is on hand eg supermarket, 3 bars and restaurants, bakery . Some of the rooms are a bit dated but others aren’t but they are all clean and have everything required. Great pools, 3 pools, 2 with bar and snack service, unsure why they charge for sun beds but hey ho, €2 half a day and €4 for a full day. Also no maid service; they are fully contained self catering units including washing machines so I guess you have to wash your own towels! Restaurants on site are nice and average priced. Also, Ubers are a great way to get about if you don’t like walking or have teenagers that don’t! I would definitely return to the Old Village. The agents at Live4Holidays are really nice too especially Sandra who was patient with me speaking in Portuguese as I am learning the language.

This review is specifically for Rentals @ Liveinholidays- more importantly Beatriz Nunes- the customer care representative who looked after us. The apar**ent was amazing. She made sure we had everything we needed and was very professional in all aspects of our stay. She made sure we had suitable apar**ents for my elderly parents and that we were staying near each other. We have been to the old village in Vilamoura numerous times and can't wait to return. Thank you Beatriz. Esta avaliação é especificamente para Rentals @ Liveinholidays - mais importante, Beatriz Nunes - a representante de atendimento ao cliente que cuidou de nós. O apartamento era incrível. Ela garantiu que tínhamos tudo o que precisávamos e foi muito profissional em todos os aspectos da nossa estadia. Ela garantiu que tivéssemos apartamentos adequados para meus pais idosos e que ficássemos perto um do outro. Já estivemos várias vezes na velha vila de Vilamoura e mal podemos esperar para voltar. Obrigado Beatriz.

Here just now and weather is lovely. Complex is nice. We booked through *********** which partners with villas 4 u and you get allocated apar**ents. We unfortunately are above a pub, opposite another and the supermarket at the side of us . 4c church square which if you don’t mind being woke up early and have 2 different types of music playing from 10am - 1am then it’s perfect but if not is avoid. We are only here for 5 days and checked in in a Sunday and the letting agent didn’t work that day so we had no choice but to stay that night and unpacked and only here for a few days otherwise would ask to be moved.

I recently visited here on a summer holiday. The complex is lovely and clean and keep in great condition. The bars and pool area are well run and the staf are very friendly. There is a small playground for small kids if you have them but it’s not in the shade so get hot in the middle of the day. The only issue I have is the sun beds by the pool. We had to queue in the morning at 9 for the pool to open and if you weren’t there you won’t get s bed. You also have to pay for the which considering it not that cheap to stay here I thought was a bit much. If there is a few members in the family it can add up over the length of the holiday.

The complex itself is lovely with beautiful flowers and lots of restaurants and bars which are spotless with lovely staff and good food. Diago and the taxi service he runs on site was so brilliant we would have been lost without them. The shop on site is well stocked and the bakery is lovely also. The accommodation however is literally pot luck and depends very much from what I can gather on how you book (I.e. booking..com / livein holidays etc) We travelled for a family wedding. I had read reviews on here and was very hesitant to book but having seen many bloggers show their stay and going on pictures from *********** I decided to give it a chance. The 3 bedroom apar**ent we booked was like renting an old house someone had passed away in and it was literally put up for rent. It was dirty, dated, the couch was filthy the sofa bed was broken and the lilos upstairs were just disgusting. After a long day travelling we were so disappointed. We booked through *********** based on the pictures they had up and were very disappointed. Other family members booked direct had a better experience. The girls on reception were able to help us move as they had availability but this was by pure chance. I am thankful to them for this as my mum with mobility issues would not have been able stay in the first apar**ent. The standard of cleaning across the apar**ents is poor, there is no cleaning service throughout our stay but with the washing machine cleaning towels was not a problem. Bathrooms were very dated with shower curtains and some apar**ents do not have air con upstairs. We only had fans but it was ok. I would advise to book direct - the apar**ents are all individually owned and kitted out. They could be absolutely gorgeous with a bit of maintenance and some are. The apt next to us had a lovely smeg fridge and decorated to such a high standard inside. I would also advise that you let reception know of any requirements/issues that guests have which I never did. It was perfect for the wedding as so many families were together. You can walk to marina easily. Diageo was always on hand to provide taxis if not and the train to the marina was across the road. You could stay in the complex and eat/drink on site easily however if you are looking to be down on the marina / trips taxis will add up. Also we got caught with ubers a lot at the beginning as they aren't familiar with the old village. Rua da Inglaterra is the address you should provide.

I have been visiting the Old Village for over 20 years. I spent many years in the normal apar**ents and over the past 10 years in the Prestige. We used to deal with a lady called Shelly who was excellent. Paid deposit and then paid in full in which ever way she required. LiveIn holidays now seem to control most apar**ents. It has lost the ‘personal’ touch, but times move on. But, our apar**ent looks like it is in the middle of an upgrade. Curtains missing, notices missing. The most disappointing aspect is the lack of control for people accessing the pool. Prestige is meant to be controlled by those occupants using a key to gain entry. You pay more for your apar**ent as it has its own pool, and it is generally quieter. Not so. People climbing the gates and leaving them open so the pool is mobbed. The other pools on the Old Village are pay at entrance, so understandably people will head for the freebie.