Daniel C
28 Φεβρουάριος 2024
What makes the St. Regis so special is the Butler Service. Abanoub was our butler and by far, he was the BEST we ever had. We stayed 5 nights. 1. He was super attentive to our needs, there was literally no delays (we wondered, does this guy ever sleep, LOL) 2. Everything we asked for came with professional service and perfection. 3. Abanoub made our trip the most memorable, ever, with his personalized service. One area I think the resort can work on is the food quality. 1. Buffet had challenges, having consistent quality, especially with the dishes you ordered. It felt like the items were premade, and not fresh. 2. We dined at the Decanter and the T-PAN. Decanter = Was amazing intimate experience. The sommelier was amazing. The food, was not bad, but not special. Plates were not warm or cold as the presentation was nice, but the touch of the plate must have that hallmark in the presentation depending if it is a hot or cold dish. Some of the dishes were creative, but flavors were too creative. T-PAN = Amazing staff and experience. Food again, wasn't bad, way better than the Decanter, but the chef was a trainee and wasn't prepared quite to the level of a Japanese Teppenyaki chef would present. For example, the meat wasn't uniform, cubed and cut left with fatty parts not desirable. There were some dishes that were fusion - like but didn't taste together well. 3. We dined at the Valentine's Day dinner on the beach. The dinner mood, was PERFECT. seriously over the top and amazing. The Saxophone player was INCREDIBLY, 10/10. Food was the issue. We didn't send anything back as we wanted to eat and enjoy the night, but I think the main issue is the food came from Alba, and all food had to be brought on the beach. Nothing was covered or hot, maybe warm at best. The first dish with oysters/caviar was very, very bad. terrible combination. Overall, this is an incredible property and there is so many things to say amazing. The experience felt like you were on a private island literally, with amazing snorkeling and 5 star luxury experiences. The spa was incredible, my wife said it was one of the best ever. She went there twice. The pool vibe is a little slow, and no music, I think it was meant to be private and quiet, but I would recommend making it more exciting as felt kinda boring after a while. We went to the Ritz Carlton for 5 nights after and I will write a review about that. I was asked which is better, the Ritz is. As the food, was significantly better. I would choose the Ritz if you want to bring the kids and better food experience. I would do the St. Regis if you want a very slow experience, intimate, and aren't an ultra foodie.
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