Επισκέπτης Χρήστης
11 Μάιος 2023
The front of house staff member in the afternoon was great and helped with information and taxis. that is the only good thing that i can say about this property. The photos do not represent what you get. This hotel is run done. It was honestly like Fawlty Towers. On arrival I noticed the outside of the building was disgusting with dirt and paint flaking off. Before paying I asked to see the room expecting the worst and I was right. We then decided to cancel but they then offered us an upgrade to their credit. The upgrade was to a larger room evidently their best. So, we decided to stay. Once in that room on closer inspection once we had paid, we began to notice that it was dirty, kitchen cupboards were broken, the fridge did not work and they only replace at the end of day two, bathrooms were falling apart. TV's had been removed from walls in bedrooms and it had no safe. When asked to get a safe they begrudgingly agreed and put a safe in our room. When I checked after arriving back in the room the safe was not secured down and was loose so anyone could just pick it up and walk away with it. Had to argue with the manager to get them to screw it down so it was secure (absolutely amazing stupidity). Now the facilities of which the pool was the best but pool furniture was all broken, Gym was mostly out of order with signs on everything, squash court and a basketball hop attached to the wall making it no use for squash games (OK for Bball), no pool towels available, they seem to hire out the tennis court making it hard to use and had people using it from 6am making lots of noise every day waking us up. Breakfast was open to 9.30 but by 8.30 was being packed up and was cold every day even after I asked for them to make sure it was hot and everything made available and hot, at one point asked for some bacon and was told by the staff that the bacon was frozen I then had to ask if they had a microwave to defrost it and cook us some to which he replied ohh that's a good idea!! Seriously if Basil Fawlty had walked out, I would not have been surprised. Avoid this place at all costs!
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