Peter
3 Φεβρουάριος 2024
I was expecting a better experience, the Copthorne has a five star reputation, I choose this to be able to enjoy the facility more. When I checked in, there was a smile, but no real explanation of the whole of the complex, rather, get back in your car, drive around to the left and find your room. No explanation as to the bar, restaurant or pool access, this was left for me to find out.
The room and area we stayed at was quite tired, and below standard expected.
The pool area was relaxing and enjoyed.
We had no hot water, these things can happen, but I expected a better response, it took quite an effort to get access to another room so that I could have a hot shower.
When we went to check out, there was only one person on reception. Another man was at a nearby table. We had a que of five, and the man in front of me went over to the man, got his attention, and ended in pushing himself up the que....this should not have happened.
Over all, for the price I paid, I expected a higher quality experience.
Μετάφραση