Victoria
9 Αύγουστος 2023
DO NOT GO TO THIS PLACE!!! They will scam you for your money!! I paid for our room when we arrived. The receptionist was super nice and had admitted to me they were having issues with their terminals stating payments are declined when in reality, the payment has been taken out of your account. When Danita got involved, she was really ugly and rude about the whole situation. She gave me attitude the entire time and disable our room keys after they were issued. They tried kicking me and my husband out the room after I had shown her my bank statement. She had me call my bank, CapitalOne, to verify the payment was made. CapitalOne admitted to them we were on a recorded line and they can verify that the amount was taken out of my bank account. Throughout our stay there, they attempt to collect various amounts from my CapitalOne card. After we hung up with CapitalOne, she had me pay “$5 to have a card on file” but didn’t want the CapitalOne card, I told her the other card I had available was my CashApp card. Again, they attempt to take out various amounts. Now I have paid over $300 for a two night stay at a 1 star hotel, if I knew this was the case, I would’ve paid for a 5 star hotel from the beginning.
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