Travel30197153581
14 Ιούνιος 2024
Where to begin and how to fully convey the magic of Nihi Sumba? Both physically (the property itself) and the magic of where it puts you mentally! Well, the service is the best I've probably ever received (and I travel a lot!). I joked that they must have put a chip into our brains as we arrived, becuase they knew exaclty what we needed at all times. They provided top notch service without being overwhelming, it was as if they were silently waiting for you to merely think that you "needed" something and it appeared. I cannot comment enough on this, from the personal concierges to ALL of the staff they waited on us and seemed to know exaclty what we wanted. One minor example: at dinner they have gas lanterns on the tables, and I found it to be just a bit too much light for our table of 6 and to be able to view each other while talking. So one night I simply asked them to just remove it, which of course they did. A few minutes later someone appeared with a candle in a jar and asked if I would like this instead---who does that? Sorry one more example: we had booked a boat trip and some other activites, which as a family of 6, at many other resorts is like a major committment. The day prior to our boat trip, our concierge comes up to us and says: Ibu (like saying Miss-which I loved) tomorrow will be choppy seas, so we moved your boat trip to another day and moved the waterfall trek to tomorrow as it will be much better. This included moving drivers, boat crew, times etc, and it was all done behing the scenes, no deicisons to be made of me, nothing "unvavilable" --again: that is a TRUE vacation, no stress and everything was handled for us. That would never happen at another resort as things would have been booked, and they may have said that we already committed and weather issues are NOT refundable. They just get it! They get what it means to be on vacation or holiday as they say! By the way we caught a huge Wahoo fish which then was grilled for us within an hour of returning, we were presented with grilled wahoo, wahoo cevice and wahoo sashimi! Flowers every day: gorgeous touch Food: fabulous! Happiest Hour: fabulous Activities: unreal (MUST do spa day, I have never had treatments like that) Friendliness of all the staff: off the charts Beauty of the property: like none other, fresh flowers, the landscape of it, the table linens each night, the lighting Happiest Hour: loved this touch! Accomodations: we stayed in the treehouse, very comfortable beds/pillows sheets. Special events: White party/horse racing (only once a month)/Sumba dinner with local performance. They have struck the balance of providing fabulous service in a very low key way that really allows you to feel that you are escaping it all. It was the vacation of a lifetime for our family of 2 30 year olds and 2 22 year olds, and my husband an me. Shout out to the entire staff and especially to Maxy and Anggriani our personal concierges, aval
Μετάφραση