My husband and I stayed at Holiday Inn Express in Waterford, MI for 5 nights. The hotel was clean, even had mattress protectors. Housekeeping did a fantastic job. The complementary breakfast was delicious and had good variety each morning. The hotel offered a fitness room and pool. It was relatively quiet even with construction. Staff was friendly and when I asked about switching rooms because of an uncomfortable mattress, the front desk clerk was courteous and took our room number to give to the manager. That being said, my husband and I did not sleep well because the mattress was so soft there was no support. I am 5.5 months pregnant and the bed gave me horrible back, shoulder, and neck pain. It was hard to roll over and when I did the bed completely ****** you in. My husband did not sleep well during our entire stay because the mattress was too uncomfortable. When we asked if there was a better bed option, we were informed that renovations are being made to the hotel and mattresses will be replaced. However, at the time none had been and the reservations are not scheduled to be completed for another 2 years. In 2 years, my husband and I will book another stay but not until mattresses have been replaced.
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