Americas Best Value Inn West Monroe

I know that this was not a 5 star hotel, but I didn't expect the Americas Best Value Inn in West Monroe, LA to be in such rundown condition. The bottom of the door had 2 spots in which you could see daylight easily. That really made me uncomfortable. The handle on the commode nearly fell off several times (it sort of dangled) and you had to flush carefully or the water would keep running, and the faucet in the sink wobbled when you turned the water on and off. The thing that bothers me most was the open space to the outside on the bottom of the door. I detest insects, and was concerned that something would crawl through the holes and into the room. I stuffed 2 small towels into the opening at the bottom of the door to deter any varmints. I only took pics of the door because it was the worst part to me, qnd the pics are showing that you can see daylight at either end of the bottom of the door, and the last picture shows the outside of the door and the kick plate at the bottom is about to fall off. This was my first and last visit at an American Best Value Inn.

I was charged by ********** for the room I booked on September 7th for September 7th to September 8th 2023. I arrived 30 something minutes late. And then the other 30 minutes the clerk what took explaining to me why she had to cancel my reservation and charged me $90 for the room and told me that because it was after midnight that it their system immediately rolls over to the next day which means officially when I paid for the room and had to pay $90 for it I paid for September 8th through September 9th however that's not how they made it they made it as I checked in on September 7th and I had to check out on September 8th and gave me until 12:00 to do so at 12:00 they not beating on my door woke me up and in commits to telling me that do I want them to help me move my things out into the rain and I'm not even awake so I asked him can I just book the room again because there's no way you know I I wouldn't even awake I've been traveling with my sister who has stage 4 cancer.. so I was super tired. that said I asked her how come since the system rolled it over to the next day meaning that since I was 30 something minutes late that I was checking in actually on the 8th of September and checking out on the 9th but that's not what my receipt showed it showed check in on the 7th check out on 8th okay then I give them my credit card to go ahead and recheck me for for the 8th again and this time the receipt come back showing that it was like $170 not only that I was charged 3 times!

Room was decent, staff was friendly, conviently located. Didn’t like the Mexicans sitting outside blasting their music during the night.

Shower head at about 5 ft., low water pressure,faucet in sink about to fall off, vent in bathroom disgusting,wall outlets did'nt work,light at bed was dim, no cover on remote so batteries kept falling out, carpets need a good cleaning. No breakfast anymore "because of covid".

terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

No breakfast even though advertised on the website, on grounds, and *******.

It was clean , quiet and good overall

Just what we was looking for

No breakfast not safe no locks privacy concerns with holes in ceiling and plugs were concerning