Dreams Curacao Resort, Spa & Casino - All Inclusive

Falta de treinamento e agilidade no atendimento dos pregadores de serviço , de resto tudo ok

Property is old with no upgrades. Limited eating options, only 2 restaurant choices for dinner. NO dinner buffet. Great staff. Friendly and attentive bar staff. No acknowledgment ( champagne and chocolates) of two birthdays in my room until the day before departing even after speaking with several staff members.

The receptionist once I got to the property forgot about me when checking me in. I asked for a queen bed and got two twins. The housekeeping was never equipped with enough products. They never had enough towels. They left food plates in my room days at end. When calling for assistance they don't pick up. One day room service took a hour and a half and no apology. The staff seemed unhappy and food was ubpar and really hot. There was ants on the beach.I lost a bag at the bar and they stated they will follow up with me but didn't. I had to follow up with them two days after.

Overall it was great hotel. The only feedback would be to have more variety for breakfast, supply more towels and let people have late checkouts for free if needed.

Check in is a head ache, they will not turn the room in on time. Rooms are incorrectly cleaned everyday, always something would be missing (never refilled drinks, not all towels replaced and not everything taken by the service personnel). Staff is NOT friendly or accommodating. Food is bad. Restaurant service is slow.

We chose Dreams Curaçao for our honeymoon and we’re so glad we did! It was a quick 10 minute trip from the airport and once we arrived check in was quick and easy. Our room was a King Pool View and was much more spacious than we anticipated with a view of the kids pool and beautiful view of the ocean and surrounding area from the large patio. We did find the bed quite hard and there was a loud bird that would wake us up some mornings. Other than those few things the room was great. Oswoldo was extremely welcoming and assisted us in booking a few excursions as well as renting a car and getting us set up with a very handy navigation app on our phones for getting around on the island. The service and food at the restaurants was okay. I would recommend the steak house and seafood restaurant but we didn’t have much luck with the Italian. The main buffet was good for breakfast but lunch was a little hit or miss especially if you are a pickier eater. The beach is beautiful and had really good snorkelling. We did snorkel a few other places on the island but found the beach here better than the other tourist spots. Towels however were extremely hard to come by and if you want a lounge chairs on the beach or around the main pool you need to be up early by about 7am to nab them. The kids pool was hardly used at all and always had lounge chairs available. Overall we really enjoyed our time in Curaçao and at the Dreams resort. We will definitely return again.

Beautiful beach. Not a traditional Dreams property - needs some updates for that.

Do not I repeat DO NOT BOOK THIS RESORT! They do not have enough staff to accommodate their guests. Each restaurants we went to we spent over an hour to even be served our appetizers which, a lot were already premade so very confusing on how it would take this long and it came out cold. There wasn’t many guest compared to an all-inclusive resort I’ve been to in Mexico or DR and they could not handle the volume of maybe 40-50 guest a night. There was only two location for breakfast and you had to be a preferred member for you to attend that restaurant which is absurd. The World Cafe is unsanitary/safe as they did not have any coverings over the food. Birds/flies/crows were literally resting/eating/pooping all over the place and staff did nothing. Majority of our stay we ate outside the resort which defeated the purpose of paying for all-inclusive. To order room service they never answered the phone during our stay. We call the front desk and it could take you anywhere from 35min-1hr for someone to answer the phone no matter what time of day/night. I lost my cool after my 5th day because I had enough for the money I paid and not to be able to have the bare min of service is crazy to me. The liquor options here is terrible you will get sick. Bring your own if you want a decent drink made. I’ve watched guest at the bar ask for the most basic drinks and they could not do it because they didn’t have the ingredients to fulfill. Overall, the service is horrible. The showers have

Not enough staff to offer the kinds of amenities that we were used to experiencing. Bathroom was a disaster and we were in a preferred club room.