Piscadera Seaview Apartments

Not sure where to start…arrived by taxi from airport on Sat afternoon for 7 nights. Reception lady very pleasant but then we’re shown our 1 bedroom apar**ent - ground floor, no view and very, very shabby looking. I immediately requested another apar**ent perhaps on upper floor. Response was nothing else available - she would check tomorrow when other guests checked out. She left and would not return until 1230 earliest next day. There was nothing in apar**ent - no basics like soap, water, tea or coffee so we had to find a local store. When unpacking we saw just how dreadful the accommodation was: - whole place was grubby with a build up of dirt in every corner - small ants patrolled the bedroom floor - inside of cupboards & drawers filled with dust & debris - walls were marked & stained - no extra bedding - 1 top sheet and 1 pillow each on bed - lights not working in various rooms - bathroom a disaster zone with shower surrounded by rust with both shower doors falling off. — No shelves in bathroom meaning we had to put our stuff on floor under the rusty sink. Soap dishes both rusted with bits of old soap still on them - 2 bath towels only. No hand towels or face cloths. Only other towel was a stained & dirty dish towel - kitchen sink was filthy with a disgustingly dirty plastic drawing tray - inside of microwave had remains of cooked food - no toaster, but had a gas range top…with nothing available to light the gas! - cutlery in drawer was all stained - no bottle opener! - couch in living area had horrible stains - large noisy fridge in living area (just outside bedroom) - behind it, but clearly visible, was a blackened dirty mess of old dust etc - Wi-Fi was terrible - very patchy and when it did connect, it was very slow and entirely intermittent. We went to use the pool (no pool towels so had to use the 2 x bath towels). Area around pool very run down - rusting lamps, a couple of old seats & loungers…nothing else. Pool water was clean & clear but lots of debris in bottom. Strangely, the Wi-Fi connected better at the pool! Needless to say, we went online and found another place to move to from the next morning! After a broken night’s sleep (uncomfortable bed, only 1 pillow & sharing the room with the ‘wildlife’) we called a taxi and departed leaving the keys in the mailbox. I called at 1230 with the reception lady just arriving to inform her that we had left to stay elsewhere. Later, I informed *******. We are now in another resort, accommodation is brilliant and everything at an acceptable standard. As to the Piscadera Seaview Apar**ents, I do not attach blame to the Reception staff, rather it is obviously the owners who have allowed the place to slide into such a state of decay to be utterly past the point of simple refurbishment. I am losing my payment (cancellation terms were 1 day prior to arrival) but it was ‘cheap’ in comparison to others…now we know why!! Bottom line: we’re pretty well travelled and have stayed

Bij aankomst was het toegangshek gesloten, het zag er verlaten en slecht onderhouden uit. Na een aantal keer bellen aan het hek nam er een meneer op die alleen Spaans en Papiamento sprak. Hij opende het hek op afstand en gaf aan dat er sleutels in een brievenbus zouden moeten zitten. Wij konden ze niet vinden. Terrein was volledig verlaten. Stonden alleen 2 auto's geparkeerd met lekke banden. We hebben getoeterd maar er was niemand. Telefonisch niet te bereiken. Na wederom bellen aan het hek nam dezelfde meneer op, die wilde niet komen want wij waren te laat... wij waren idd later dan aangegeven vanwege koffers waar wij lang op moesten wachten. Wij moesten na een lange reis 's avonds nog op zoek naar een andere accommodatie wat heel vervelend was. De volgende dag heeft een vriendelijke dame contact met ons gelegd en is de aanbetaling terug betaald.