Had to wait 20 minutes at the front desk while they lady was on the phone. when i was accompanied she was completely rude and aggressive, accused me of stealing a credit card and wouldn’t let me check in until my partner came. also rooms are full of stains while there’s a note in the room telling us it’s fully clean. i’ve had a good experience with double tree until this recent visit. checked out a day early, would i book again? maybe if I'm desperate.
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